Family Rescue
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Chief Operating Officer
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Family Rescue 2 days ago Be among the first 25 applicants Join to apply for the
Chief Operating Officer
role at
Family Rescue Get AI-powered advice on this job and more exclusive features. This range is provided by Family Rescue. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $96,000.00/yr - $120,000.00/yr Job Description
If you think you are the right match for the following opportunity, apply after reading the complete description.
TITLE:
Chief Operations Officer
FT/PT:
Full-time (35+ hours per week, may include some evenings and weekends)
CLASSIFICATION:
Exempt
SALARY : $100,000 + Based on Exp.
PAY GROUP:
Grade 27
REPORTS TO:
Chief Executive Officer
SUPERVISES:
Program Directors
FUNCTION:
The Chief Operations Officer/Program Services Director is responsible for providing direct management of all Programs and their director and the indirect management of direct services personnel and, in the absence of the Chief Executive Officer, all administrative personnel. The COO/ Program Services Director will supervise and maintain the administrative support functions and assist the Chief Executive Officer in all aspects of the agency’s operations.
Essential Duties & Responsiblities
ORGANIZATIONAL OPERATIONS AND PROGRAM MANAGEMENT
Oversee daily operations across all service areas, ensuring alignment with mission and strategic goals and in support of the CEO’s organizational vision. Supervise the Program Directors and Contractual Workers, providing them with adequate support and feedback to carry out the program directives of the agency. Ensure smooth operation and compliance (regulatory and otherwise) for all programs. Coordinate the flow of communication between the programs and the administrative office, particularly on project and program development. Make recommendations and provide insight on long-range programmatic and financial goals for the agency, including assisting in the development and implementation of the agency mission and strategic plan. Cultivate, promote, and protect the image of the agency, as well as develop program referrals, resources, and networking agreements within the community-at-large. Research and resolve any operational problems that arise. Provide risk management for program/client services. Provide case consultation services to programs as needed.
STRATEGIC PARTNERSHIP WITH THE CEO
Serve as a leadership partner with the CEO to turn vision into execution. Collaborate on organizational strategy, planning, and decision making. Support the CEO in managing new initiatives and change processes.
DATA COLLECTION & SERVICE REPORTS
Oversee the data collection and analysis process for the agency and assist with the submittal of reports and proposals as needed. Monitor the documentation of services and the collection of service data throughout the agency, ensuring that service contracts are being met, including agency goals and objectives. Assist the CEO with the submittal of proposals to government sources. Submit monthly, quarterly, and year-end reports to the Chief Executive Officer, government, and private funders.
SUPERVISION OF PERSONNEL AND HR COORDINATION
Conduct performance evaluations of all Program Directors as specified in the personnel guidelines. Coordinate with the HR Director/Training Coordinator to ensure that program staff are adequately trained. Participate in the interviewing and selection process of program staff. Attend monthly management meetings to discuss agency progress and problems. Participate in leadership team meetings. Attend other management meetings, as necessary. In the absence of the Chief Executive Officer, approve agency new hires and terminations. In the absence of the Chief Executive Officer, supervise all department heads and administration office personnel.
FINANCIAL OVERSIGHT IN PARTNERSHIP WITH THE CEO AND FINANCE DIRECTOR
Collaborate on budgeting, financial forecasting, and resource allocation. Monitor expenditures and cost effectiveness in service delivery and operations. Support grant compliance and operational requirements with data management.
AGENCY DEVELOPMENT
Review written materials (i.e., magazines, news articles, publications etc.) to secure pertinent information that would promote the development and/or image of the agency. Attend all Board Meetings. Act as a liaison and participate in Board Committees, particularly the Program Committee. Assist the Chief Executive Officer in carrying out special projects. Assist the Chief Executive Officer in agency progress and project development. Maintain a high standard of written and oral communication with the Board of Directors, staff, the public, and others served by the agency. This includes follow-up on acknowledgements, thank-you notes and other acts of appreciation. Develop public relations with community leaders and other social organizations to increase support, recognition, and awareness of the agency.
Qualifications
Education & Experience:
An M.A. degree in the humanities and/or not-for-profit management (education, social science, family therapy, community psychology etc.) with 4 years’ related experience. Will consider a BA degree in the humanities and/or not-for-profit management with 6 years applicable experience. LCSW preferred. Proven ability and experience to manage, supervise, and administer a broad scope of programs that includes meeting city, state and federal contract compliance. 40-hour domestic violence training (must have within 6 months of hire). Must be Illinois Certified Domestic Violence Professional (within 1 year of hire date).
Skills And Expertise
Operational leadership and proven experience managing complex operations in a mission-driven environment. Relevant program knowledge in domestic violence, housing, trauma-informed case management. Ability to build systems, improve efficiency, and strengthen internal processes. Collaborative leader with the desire and ability to lead a cross-functional team and work in partnership with the CEO and board of directors. Respond effectively to challenges and manage in all situations with confidence and compassion. Ability to interpret programs and operational data to improve service delivery.
Language/Writing Skills
Excellent verbal skills. Ability to communicate effectively to diverse group(s) of people in varied settings, including public speaking. Bi-lingual Spanish a plus. Excellent proposal and technical writing skills. Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesIndividual and Family Services Referrals increase your chances of interviewing at Family Rescue by 2x Get notified about new Chief Operating Officer jobs in
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Chief Operating Officer
role at
Family Rescue 2 days ago Be among the first 25 applicants Join to apply for the
Chief Operating Officer
role at
Family Rescue Get AI-powered advice on this job and more exclusive features. This range is provided by Family Rescue. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $96,000.00/yr - $120,000.00/yr Job Description
If you think you are the right match for the following opportunity, apply after reading the complete description.
TITLE:
Chief Operations Officer
FT/PT:
Full-time (35+ hours per week, may include some evenings and weekends)
CLASSIFICATION:
Exempt
SALARY : $100,000 + Based on Exp.
PAY GROUP:
Grade 27
REPORTS TO:
Chief Executive Officer
SUPERVISES:
Program Directors
FUNCTION:
The Chief Operations Officer/Program Services Director is responsible for providing direct management of all Programs and their director and the indirect management of direct services personnel and, in the absence of the Chief Executive Officer, all administrative personnel. The COO/ Program Services Director will supervise and maintain the administrative support functions and assist the Chief Executive Officer in all aspects of the agency’s operations.
Essential Duties & Responsiblities
ORGANIZATIONAL OPERATIONS AND PROGRAM MANAGEMENT
Oversee daily operations across all service areas, ensuring alignment with mission and strategic goals and in support of the CEO’s organizational vision. Supervise the Program Directors and Contractual Workers, providing them with adequate support and feedback to carry out the program directives of the agency. Ensure smooth operation and compliance (regulatory and otherwise) for all programs. Coordinate the flow of communication between the programs and the administrative office, particularly on project and program development. Make recommendations and provide insight on long-range programmatic and financial goals for the agency, including assisting in the development and implementation of the agency mission and strategic plan. Cultivate, promote, and protect the image of the agency, as well as develop program referrals, resources, and networking agreements within the community-at-large. Research and resolve any operational problems that arise. Provide risk management for program/client services. Provide case consultation services to programs as needed.
STRATEGIC PARTNERSHIP WITH THE CEO
Serve as a leadership partner with the CEO to turn vision into execution. Collaborate on organizational strategy, planning, and decision making. Support the CEO in managing new initiatives and change processes.
DATA COLLECTION & SERVICE REPORTS
Oversee the data collection and analysis process for the agency and assist with the submittal of reports and proposals as needed. Monitor the documentation of services and the collection of service data throughout the agency, ensuring that service contracts are being met, including agency goals and objectives. Assist the CEO with the submittal of proposals to government sources. Submit monthly, quarterly, and year-end reports to the Chief Executive Officer, government, and private funders.
SUPERVISION OF PERSONNEL AND HR COORDINATION
Conduct performance evaluations of all Program Directors as specified in the personnel guidelines. Coordinate with the HR Director/Training Coordinator to ensure that program staff are adequately trained. Participate in the interviewing and selection process of program staff. Attend monthly management meetings to discuss agency progress and problems. Participate in leadership team meetings. Attend other management meetings, as necessary. In the absence of the Chief Executive Officer, approve agency new hires and terminations. In the absence of the Chief Executive Officer, supervise all department heads and administration office personnel.
FINANCIAL OVERSIGHT IN PARTNERSHIP WITH THE CEO AND FINANCE DIRECTOR
Collaborate on budgeting, financial forecasting, and resource allocation. Monitor expenditures and cost effectiveness in service delivery and operations. Support grant compliance and operational requirements with data management.
AGENCY DEVELOPMENT
Review written materials (i.e., magazines, news articles, publications etc.) to secure pertinent information that would promote the development and/or image of the agency. Attend all Board Meetings. Act as a liaison and participate in Board Committees, particularly the Program Committee. Assist the Chief Executive Officer in carrying out special projects. Assist the Chief Executive Officer in agency progress and project development. Maintain a high standard of written and oral communication with the Board of Directors, staff, the public, and others served by the agency. This includes follow-up on acknowledgements, thank-you notes and other acts of appreciation. Develop public relations with community leaders and other social organizations to increase support, recognition, and awareness of the agency.
Qualifications
Education & Experience:
An M.A. degree in the humanities and/or not-for-profit management (education, social science, family therapy, community psychology etc.) with 4 years’ related experience. Will consider a BA degree in the humanities and/or not-for-profit management with 6 years applicable experience. LCSW preferred. Proven ability and experience to manage, supervise, and administer a broad scope of programs that includes meeting city, state and federal contract compliance. 40-hour domestic violence training (must have within 6 months of hire). Must be Illinois Certified Domestic Violence Professional (within 1 year of hire date).
Skills And Expertise
Operational leadership and proven experience managing complex operations in a mission-driven environment. Relevant program knowledge in domestic violence, housing, trauma-informed case management. Ability to build systems, improve efficiency, and strengthen internal processes. Collaborative leader with the desire and ability to lead a cross-functional team and work in partnership with the CEO and board of directors. Respond effectively to challenges and manage in all situations with confidence and compassion. Ability to interpret programs and operational data to improve service delivery.
Language/Writing Skills
Excellent verbal skills. Ability to communicate effectively to diverse group(s) of people in varied settings, including public speaking. Bi-lingual Spanish a plus. Excellent proposal and technical writing skills. Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesIndividual and Family Services Referrals increase your chances of interviewing at Family Rescue by 2x Get notified about new Chief Operating Officer jobs in
Chicago, IL . Chief Executive Officer (distribution/operations/manufacturing)Department Manager, Chief Operating Office and & Operations Development Arlington Heights, IL $95,734.00-$117,924.00 6 hours ago Chicago, IL $200,000.00-$250,000.00 1 month ago Chicago, IL $250,000.00-$350,000.00 4 days ago Chief Executive Officer – Commercial Generator Services – Private Equity, 78939Chief Financial Officer and Executive Vice President Chicago, IL $400,000.00-$600,000.00 1 day ago Chief Financial and Administrative Officer (CFAO)Chief Financial Officer, American Medical Technologists (Chicagoland area based preferred) Rosemont, IL $170,000.00-$190,000.00 2 days ago Chicago, IL $230,000.00-$350,000.00 1 day ago Chicago, IL $185,000.00-$205,000.00 2 days ago Vice President HR Business Partner - AmericasVice President of Partnerships and Account Management Chicago, IL $170,000.00-$200,000.00 9 hours ago AI Business Transformation Vice PresidentVice President of Growth - Chicago and Milwaukee Chicago, IL $120,000.00-$160,000.00 3 weeks ago Vice President, Strategic Corporate InvestmentsVice President of Growth - Chicago and Milwaukee Chicago, IL $120,000.00-$160,000.00 3 weeks ago Vice President of Growth - Chicago and Milwaukee Chicago, IL $120,000.00-$160,000.00 3 weeks ago Chicago, IL $150,000.00-$200,000.00 5 days ago Vice President, Strategic Corporate Investments Chicago, IL $175,000.00-$200,000.00 1 week ago Associate Vice President, Strategic Insights Chicago, IL $156,500.00-$290,100.00 1 week ago Chicago, IL $150,000.00-$200,000.00 4 months ago Chicago, IL $175,000.00-$225,000.00 1 week ago Vice President, Employee Success Product Management, AI & Agent Innovation Chicago, IL $230,600.00-$402,400.00 5 hours ago Vice President of Distribution Intelligence Solutions: Wealth Client Group Chicago, IL $133,500.00-$226,900.00 2 weeks ago Chicago, IL $200,000.00-$250,000.00 1 week ago Senior Vice President, Entertainment Public Relations We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr