ZipRecruiter
Senior Customer Service Rep / Project Coordinator
ZipRecruiter, Santa Ana, California, United States, 92725
Job DescriptionJob Description Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:
Serves as first point of contact for walk-ins, email, and telephone customers.
Works with management and support teams to satisfy customers and generate revenue in line with companys vision and values.
Responsible for sales activities from lead through project management.
Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
The successful candidate has:
Inside Sales 3+ years experience
Customer Service skills and experience
Sign shop experience
Open to applicants with and without a college degree.
We offer these benefits:
Generous compensation above industry average
Paid time off vacation and sick days
Participation in bonus program
Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
We look for a talented person adept at:
Working with customers at front counter doing consultative sales
Providing detailed communications via email, phone, in person
Consulting, troubleshooting, problem-solving to create signs for customers
Meeting sales targets (monthly and annually)
Scheduling appointments as needed
We provide a company culture that is:
Team-oriented cooperative and collaborative
People-oriented supportive, focused on fairness; enjoys interacting with people
Detail-oriented focused on quality and precision
FASTSIGNS of Santa has been is part of a local ownership group that involves local FASTSIGNS that have been open over 30 years! We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:
Serves as first point of contact for walk-ins, email, and telephone customers.
Works with management and support teams to satisfy customers and generate revenue in line with companys vision and values.
Responsible for sales activities from lead through project management.
Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
The successful candidate has:
Inside Sales 3+ years experience
Customer Service skills and experience
Sign shop experience
Open to applicants with and without a college degree.
We offer these benefits:
Generous compensation above industry average
Paid time off vacation and sick days
Participation in bonus program
Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
We look for a talented person adept at:
Working with customers at front counter doing consultative sales
Providing detailed communications via email, phone, in person
Consulting, troubleshooting, problem-solving to create signs for customers
Meeting sales targets (monthly and annually)
Scheduling appointments as needed
We provide a company culture that is:
Team-oriented cooperative and collaborative
People-oriented supportive, focused on fairness; enjoys interacting with people
Detail-oriented focused on quality and precision
FASTSIGNS of Santa has been is part of a local ownership group that involves local FASTSIGNS that have been open over 30 years! We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!