Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist
Job Description:
Responsibilities:

• Contacts customers on a weekly basis regarding delinquencies, short payments, or disputed amounts
• Communicates with other areas and departments internally at Hapag-Lloyd to assist in collection or resolution to disputed amounts
• Monitors customer credit limits and enforces company credit policy
• Maintains maximum aging of 5% over 45 days
• Posts checks and clears down accounts receivable accounts as applicable
• Alerts management of distressed receivables and of those who have gone over the credit limit
• Sets deadlines to maximize aging of receivables to achieve key performance measures
• Generates weekly reports as needed for analysis
• Processes refund requests and sends out monthly statements as required

Responds to customer inquiries and solves problems that arise
Qualifications:

• High School Diploma with 2 years of experience in accounting or the equivalent combination of education and experience preferred.
• Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work.
• Understand and apply the business processes of the company and guard against actions that will negatively affect business in general.
• Use questioning to identify the specific problem and related information and make appropriate contacts to work out a reasonable solution.
• Excellent communication skills, both verbal and written, with both internal and external customers.
• Proficient using MS Office, Word, Excel spreadsheets and other software to meet work demands.