City of Grand Prairie, TX
Field Services Representative - Utilities
City of Grand Prairie, TX, Grand Prairie, Texas, United States, 75051
Salary :
$37,065.60 - $52,984.88 Annually Location :
Grand Prairie TX 75050, TX Job Type:
Full Time Job Number:
2025-00255 Department:
Engineering Division:
Utility Customer Service Opening Date:
08/15/2025 Closing Date:
9/12/2025 5:00 PM Central
Job Summary Join our dynamic team and play a vital role in our city! As a Field Service Representative, you will be at the forefront of delivering exceptional service to our citizens by providing uninterrupted, safe drinking water. Your responsibilities will include promptly addressing repairs, accurately measuring water usage, and collaborating with your colleagues to uphold our commitment to world-class customer service. Additionally, you'll be responsible for handling delinquent water bills, operating both manual and electronic meters efficiently, and engaging with the community. By embracing this role, you contribute significantly to our city's growth and make a positive impact. Be a part of something meaningful and apply today! Essential Job Functions Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer's line or the city's side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, lifting up to 50 lbs. Performs accounting duties by turning water off for non-payment and overdue extensions. Entering meter reading data. Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the meter box lids. Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day. Maintains and installs meter boxes. Also replaces water valves that are under high pressure. All other duties as assigned by a supervisor/manager within your department/division. Regular and dependable attendance is required. Minimum Qualifications
Education:
High school diploma or GED. Experience:
Less than 1 year of related experience. Licenses : Must be able to obtain a class D water operator's license within 6 months and a class C water operator's license within 24 months of employment. A valid drivers license is required.
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. 01
What is the highest level of Education obtained?
Some high school, no diploma or GED High School Diploma/GED Some College, no degree Technical or Trade School (Did not complete) Technical or Trade School (Completed) Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree
02
Are you able to obtain a Class C Water Distribution License within the first 24 months of employment?
Yes No
03
How many years of relevant experience do you have in tasks related to turning water on and off for customer accounts, checking meters, handling accounting duties, maintaining meters, performing clerical tasks, and installing meter boxes?
No Experience Less than 1 year 2 years under 3 years Over 3 years
Required Question
$37,065.60 - $52,984.88 Annually Location :
Grand Prairie TX 75050, TX Job Type:
Full Time Job Number:
2025-00255 Department:
Engineering Division:
Utility Customer Service Opening Date:
08/15/2025 Closing Date:
9/12/2025 5:00 PM Central
Job Summary Join our dynamic team and play a vital role in our city! As a Field Service Representative, you will be at the forefront of delivering exceptional service to our citizens by providing uninterrupted, safe drinking water. Your responsibilities will include promptly addressing repairs, accurately measuring water usage, and collaborating with your colleagues to uphold our commitment to world-class customer service. Additionally, you'll be responsible for handling delinquent water bills, operating both manual and electronic meters efficiently, and engaging with the community. By embracing this role, you contribute significantly to our city's growth and make a positive impact. Be a part of something meaningful and apply today! Essential Job Functions Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer's line or the city's side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, lifting up to 50 lbs. Performs accounting duties by turning water off for non-payment and overdue extensions. Entering meter reading data. Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the meter box lids. Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day. Maintains and installs meter boxes. Also replaces water valves that are under high pressure. All other duties as assigned by a supervisor/manager within your department/division. Regular and dependable attendance is required. Minimum Qualifications
Education:
High school diploma or GED. Experience:
Less than 1 year of related experience. Licenses : Must be able to obtain a class D water operator's license within 6 months and a class C water operator's license within 24 months of employment. A valid drivers license is required.
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. 01
What is the highest level of Education obtained?
Some high school, no diploma or GED High School Diploma/GED Some College, no degree Technical or Trade School (Did not complete) Technical or Trade School (Completed) Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree
02
Are you able to obtain a Class C Water Distribution License within the first 24 months of employment?
Yes No
03
How many years of relevant experience do you have in tasks related to turning water on and off for customer accounts, checking meters, handling accounting duties, maintaining meters, performing clerical tasks, and installing meter boxes?
No Experience Less than 1 year 2 years under 3 years Over 3 years
Required Question