Minnesota Jobs
Customer Service Representative
We're hiring a detail-oriented customer service representative! If you have strong communication skills and a passion for delivering exceptional customer service, this full-time opportunity is perfect for you. Join our team and play a key role in managing warranty claims and providing timely resolutions for our valued customers. Apply today and contribute to our success! Location: Buffalo, MN Wage: $22 - $25/hr. Depending on experience Hours: 8:00 am - 4:30 pm, Monday - Friday (with some flexibility) Benefits of the customer service representative: Health Insurance Dental Insurance Vision Insurance $25,000 Company-Paid Life Insurance Short-Term Disability Insurance Long-Term Disability Insurance 401K Duties of the customer service representative: Manage warranty return requests from initiation to resolution Provide timely and consistent customer service, with an initial response within 24 hours Process warranty claims and enter sales orders and RMAs into the system Issue credits or arrange repairs/replacements Collaborate with internal teams to resolve warranty issues Communicate with customers for order updates Communicate with vendors on product availability, wait times, etc. Answer phone calls and emails, forwarding technical questions as needed Requirements of the customer service representative: Experience working in a manufacturing environment is a plus Minimum of 1 year in customer service or a related role High school diploma or equivalent Ability to sit for extended periods and walk the facility as needed Additional Information: Apply today! To learn more about this customer service representative position, contact Zach at 763-220-7052.
We're hiring a detail-oriented customer service representative! If you have strong communication skills and a passion for delivering exceptional customer service, this full-time opportunity is perfect for you. Join our team and play a key role in managing warranty claims and providing timely resolutions for our valued customers. Apply today and contribute to our success! Location: Buffalo, MN Wage: $22 - $25/hr. Depending on experience Hours: 8:00 am - 4:30 pm, Monday - Friday (with some flexibility) Benefits of the customer service representative: Health Insurance Dental Insurance Vision Insurance $25,000 Company-Paid Life Insurance Short-Term Disability Insurance Long-Term Disability Insurance 401K Duties of the customer service representative: Manage warranty return requests from initiation to resolution Provide timely and consistent customer service, with an initial response within 24 hours Process warranty claims and enter sales orders and RMAs into the system Issue credits or arrange repairs/replacements Collaborate with internal teams to resolve warranty issues Communicate with customers for order updates Communicate with vendors on product availability, wait times, etc. Answer phone calls and emails, forwarding technical questions as needed Requirements of the customer service representative: Experience working in a manufacturing environment is a plus Minimum of 1 year in customer service or a related role High school diploma or equivalent Ability to sit for extended periods and walk the facility as needed Additional Information: Apply today! To learn more about this customer service representative position, contact Zach at 763-220-7052.