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NEW YORK MICROSCOPE COMPANY INC

Administrative Assistant

NEW YORK MICROSCOPE COMPANY INC, Hicksville, New York, United States, 11801

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Job Description

Job Description

Job Title:

Administrative Assistant

Location:

Hicksville, NY

Position Summary:

We are a small business seeking a highly motivated and organized Full Time Administrative Assistant to join our team. In this role, you will provide essential administrative support across various departments, including accounting, customer service, and warehouse. You will be responsible for a variety of tasks, including but not limited to:

Responsibilities:

Accounting:

Data entry in QuickBooks Online Invoicing, AR & Collections- Generate & send invoices; monitor and manage A/R aging reports to ensure timely collections; follow up with customers on overdue accounts and document collection efforts. Accounts payable (AP) processing- Process and enter vendor bills; monitor and manage A/P aging reports to ensure prompt and accurate payments Process & Reconcile Vendor Invoices

Customer Service:

Answer phone calls and emails from customers Resolve customer inquiries and complaints Schedule Service Appts-routinely call clients to update service contracts

Shipping & Logistics:

Prepare Shipping Labels-U.S & Intl

Service Dept Support:

Create and manage quotes Proactively Call Service Clients for service renewals Manage Service Schedule & Coordinate with Technicians

General Office Duties:

Maintain office supplies Assist with other administrative tasks as needed

Qualifications: 3 years of experience in an office setting preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Hands on Experience with QuickBooks Online Experience with HubSpot CRM a plus Excellent communication and interpersonal skills Strong organizational and time-management skills Detail-oriented and accurate Ability to work independently and as part of a team Positive, enthusiastic attitude & good work ethics H.S Diploma or higher