Piper Companies
Tier 3 Application Support Specialist
Piper Companies, New Castle, Delaware, United States, 19720
Join to apply for the
Tier 3 Application Support Specialist
role at
Piper Companies Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Tier 3 Application Support Specialist
role at
Piper Companies Piper Enterprise Solutions
is seeking a
Tier 3 Application Support Specialist
to join an innovative and dependable company located in
New Castle, Delaware .
Responsibilities of the Tier 3 Application Support Specialist:
Interact with clients to assess the scope and impact of technical challenges. Research and analyze the functions of a wide variety of refinery applications, including dependencies on other systems. Perform detailed log analysis and troubleshooting of application-hardware interactions. Engage vendor support for unresolved technical issues. Own troubleshooting processes from start to resolution, providing updates to stakeholders. Document resolution procedures for both company and client knowledge bases. Assist with provisioning, deployment, upgrading, and migration of application software.
Qualifications of the Tier 3 Application Support Specialist:
5+ years of experience with oil refinery specific operations; Honeywell Experion PKS, AspenTech Software Suite, SAP PM/MM, OSIsoft PI System, Emerson DeltaV, AVEVA & Hexagon PPM Applications, etc. Strong problem-solving skills and ability to work independently. Scripting/PowerShell/automation experience. Understanding of code structures.
Compensation of the Tier 3 Application Support Specialist:
Salary range: $90,000-120,000 Comprehensive benefit package: Delaware BCBS - Family coverage, Delta Dental, Vision, 401k match, 10 PTO, 10 Holidays, etc.
This job opens for applications on 6/27/25. Applications for this job will be accepted for at least 30 days from the posting date
Keywords:
Tier 3, application support, application support specialist, analyst, application analyst, refinery, oil refinery, oil refinery operations, troubleshooting, resolving, scripting, powershell, automation, stakeholders, application, hardware, software, honeywell experion pks, aspentech, osisoft, provisioning, deploying, deployment, upgrades, upgrading, migration, migrate, medical, dental, delta dental, vision, 401k, 401k match, PTO, holiday, benefit
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Piper Companies by 2x Sign in to set job alerts for “Application Support Specialist” roles.
Continue with Google Continue with Google Continue with Google Continue with Google New Castle, DE $34.39 - $34.39 1 month ago New Castle, DE - IT - DTI - Technology & Support Services - Help Desk Analyst 3
New Castle County, DE $100,000.00 - $125,000.00 1 week ago Newark, DE $114,800.00 - $179,500.00 2 weeks ago Newark, DE $94,000.00 - $146,900.00 2 weeks ago Wilmington, DE $168,058.13 - $178,058.13 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Tier 3 Application Support Specialist
role at
Piper Companies Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Tier 3 Application Support Specialist
role at
Piper Companies Piper Enterprise Solutions
is seeking a
Tier 3 Application Support Specialist
to join an innovative and dependable company located in
New Castle, Delaware .
Responsibilities of the Tier 3 Application Support Specialist:
Interact with clients to assess the scope and impact of technical challenges. Research and analyze the functions of a wide variety of refinery applications, including dependencies on other systems. Perform detailed log analysis and troubleshooting of application-hardware interactions. Engage vendor support for unresolved technical issues. Own troubleshooting processes from start to resolution, providing updates to stakeholders. Document resolution procedures for both company and client knowledge bases. Assist with provisioning, deployment, upgrading, and migration of application software.
Qualifications of the Tier 3 Application Support Specialist:
5+ years of experience with oil refinery specific operations; Honeywell Experion PKS, AspenTech Software Suite, SAP PM/MM, OSIsoft PI System, Emerson DeltaV, AVEVA & Hexagon PPM Applications, etc. Strong problem-solving skills and ability to work independently. Scripting/PowerShell/automation experience. Understanding of code structures.
Compensation of the Tier 3 Application Support Specialist:
Salary range: $90,000-120,000 Comprehensive benefit package: Delaware BCBS - Family coverage, Delta Dental, Vision, 401k match, 10 PTO, 10 Holidays, etc.
This job opens for applications on 6/27/25. Applications for this job will be accepted for at least 30 days from the posting date
Keywords:
Tier 3, application support, application support specialist, analyst, application analyst, refinery, oil refinery, oil refinery operations, troubleshooting, resolving, scripting, powershell, automation, stakeholders, application, hardware, software, honeywell experion pks, aspentech, osisoft, provisioning, deploying, deployment, upgrades, upgrading, migration, migrate, medical, dental, delta dental, vision, 401k, 401k match, PTO, holiday, benefit
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Piper Companies by 2x Sign in to set job alerts for “Application Support Specialist” roles.
Continue with Google Continue with Google Continue with Google Continue with Google New Castle, DE $34.39 - $34.39 1 month ago New Castle, DE - IT - DTI - Technology & Support Services - Help Desk Analyst 3
New Castle County, DE $100,000.00 - $125,000.00 1 week ago Newark, DE $114,800.00 - $179,500.00 2 weeks ago Newark, DE $94,000.00 - $146,900.00 2 weeks ago Wilmington, DE $168,058.13 - $178,058.13 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr