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Monitoring Engineer

Jobs via Dice, Chicago, Illinois, United States, 60290

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2 days ago Be among the first 25 applicants Dice is the leading career destination for tech experts at every stage of their careers. Our client, Pull Skill Technologies, is seeking the following. Apply via Dice today!

Role: Application Monitoring Engineer

Location: Night Shift - 100% onsite in Chicago, IL

Duration: 6 months duration + extension expected

Top 4 skill sets required for this role:

System administrator Linux/Windows Eyes on glass monitoring experience AWS experience enterprise monitoring experience including Application Performance Monitoring---DYNATRACE MONITORING EXPERIENCE HUGE PLUS!!!!! Work Schedule: Onsite: o If hybrid: How many days onsite vs remote: 100 ONSITE o What days will be in-office and remote i.e. Monday Tuesday etc.: Friday/Saturday back in the office Saturday night at 11pm but is subject to change o What shift if applicable/Start Time: 11pm - 7:30am CST Who will the 1st round/2nd round will be with i.e. 1st round HM 2nd round team members/lead: 1st round and second round will be with the hiring manager and one or two engineers. They may be the same or different in each round o Which rounds will be Video or Onsite i.e. 1st round Video /2nd round Onsite: Phone call/1st round Teams video call /2nd round onsite - What is the timeframe of feedback on candidates that you interview? Keep in mind feedback assists the suppliers with the sourcing of candidates. ASAP. Position needs to be filled quickly. Hopefully within a week depending on how fast we are able to interview all candidates

Job Description:

This Support position in Uniteds Digital Technology Command Center requires 100 on-site shift work providing 7/24 operational support via pro-active monitoring. As part of the Application Recovery Team ART this position supports monitoring for Digital Channels Production environments Application Health Distributed system support in Unix/Linux Windows Virtual VMWare HyperV Middleware and AWS Cloud environments. Responsible for monitoring day to day application performance and availability all aspects of united.com systems performance and analysis of alerts from various tools and restoration of services. Familiarity with standard concepts practices and procedures within IT Operational Support. Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups. Creatively managing multiple alerts and incidents to ensure high impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact. Being able to correlate events from various tools to assess appropriate level of impact. Responsible for providing day to day support for Application recovery and availability Digital Channels System Administration via pro-active monitoring for Windows and UNIX/Linux HPUX AIX Solaris Linux environments. Understanding of various Microsoft tools is a plus. Additional monitoring and support required for critical processes in Cloud Virtualization Middleware Database Storage and Backup areas. Troubleshooting and familiarity with various Middleware components Messaging technology Weblogic Websphere DataPower is essential. Strong knowledge of Enterprise Monitoring Tools such as Dynatrace Datadog AppDynamics Big Panda SCOM and LogicMonitor is critical. Familiarity with Incident Ticketing System ServiceNow is a plus. Responding to alerts from the enterprise monitoring tools automation and escalation from IT Service Desk. Work with cross-functional teams throughout IT to isolate and resolve unplanned outages. Ability in writing scripts using Shell Python etc to troubleshoot and automate the remediation of alerts to enhance system stability and efficiency is a plus. This includes implementing best practices for error handling logging and performance optimization to ensure robust and reliable system operations. Strong working knowledge of ITIL Service Management is required. Be able to follow Change Incident and Problem Management activities. Solid verbal and written communication with other technical teams and the business. Able to work well with Application support DevOps Digital Operations Center Server Operations Network Operations Middleware and Database Support teams on-shore off-shore being able to respond to user reported issues. Pro-actively identify any issues with application functionality abnormalities in digital channel performance server hardware and software to ensure stability and availability 24X7X365. Ensure enterprise standards and security are maintained and enforced on hardware and software. Quickly and effectively support incident response process provide troubleshooting expertise using various monitoring tools during incidents engage in problem management follow-up and implement improvements to prevent similar incidents. Experience with application performance tools enterprise .com site and mobile channel monitoring intermediate Systems Administration experience in Unix/Linux and Windows server environment required. Good understanding of virtual technology is also a must. Minimum 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Ability to independently solve application performance and system problems be self-directed and having attention to details. Ability to capture organize analyze information and concurrently work with various monitoring tools. Excellent knowledge of application performance measurement distributed computing technologies in the UNIX/Linux and Windows space is must. Be able to analyze application systems issues and assess impact. Ensure timely communication and escalation for unresolved issues. Be able to work well in a team environment. 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. \Being able to correlate various issues assess impact multi-task and escalate unresolved issues in timely manner are required critical skills. Ability to work with IT Command Center and other Support teams to quickly resolve high impacting incidents. Reliable punctual attendance is an essential function of this position. This Support position in an on-site position at ASC Arlington Support Center requiring shift work providing 7/24 operational support. This current opening is on midnight shift 23:00 - 07:30. It will require working weekends.

Regards,

Azam Mohammed

Direct:

Email: Aazam(@) pullskill (dot) com Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Monitoring Engineer jobs in

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