IT Infrastructure & Operations Engineer (RHEL) (Contract)

Provide operational support to internal/external customers, ensuring SLA and contract compliance. Monitor, maintain, and ensure proper functioning of systems and products. Act as the Single Point of Contact (SPOC) for customers, coordinating fault resolution. Manage incidents and problems, escalating when necessary for timely resolution. Handle hardware replacements and manage spare inventory as per policy. Uphold quality standards across the team, offering guidance and direct support. Proactively detect and resolve infrastructure and service-related issues. Assist senior staff with task coordination, reporting, and day-to-day operations. Follow best practices for installations, preventive maintenance, and change management. Provide 24/7 support when needed, including on-call standby for escalations. Qualifications: Diploma/Bachelor’s in Computer Science, Electronics, or Telecom with Unix/Linux, VMware, and ITIL v3 certifications. Strong knowledge of RHEL 7/8, Windows Server 2016/2019, and high availability configurations. Experience with enterprise hardware like HP DL360 and Dell R430/730 servers. Skilled in virtualization technologies including ESXi, vSphere, vCenter, and SRM. Proficient with IBM MQ, Apache Web Server, and Apache Tomcat. Hands-on with security and networking tools: Palo Alto, Checkpoint, HSM, McAfee, Nessus, ClearPass. Knowledge of monitoring tools and system utilities: Nagios, RedHat Satellite, DNS, NTP, Syslog. Experience with storage and backup systems: EMC Unity, Data Domain, Veritas, Networker. Proficient in scripting (Perl, Bash, Python) and Java debugging. Strong ITIL service management background with focus on incidents, changes, and customer support. We regret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845 This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

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