Trinity Health
Employment Type:Full timeShift:Description:Hours: 40, full timeShift: Day shiftDepartment: CourierLocation: Trinity Health Ann Arbor HospitalMinimum rate of pay: Minimum of $20.22 per hourPOSITION PURPOSELeads and coordinates activities of section Associates. Also participates in the performance of laboratory procedures that fall within the range of the section. Provides quality patient care considering age specific, developmental, and cultural needs. Demonstrates unit/area-designated competencies.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESExercise functional supervision over the section Associates by determining work procedures, preparing work schedules, and assigning duties, on an as needed basis. Ensures appropriate staffing levels and a smooth transition between shifts.Serves as Kronos timekeeper - records absences & tardinessCommunicates with The Hartford on LOAs including intermittent leavesSupports Manager with colleague evaluations and Standout® check-insMonitors and ensures quality of work assignments by working closely with manager and associates. Includes review of day-to-day job performance with associates related to quality, promptness, and quantity.Resolves procedural or minor employee relations problems which may arise.Establishes and maintains pertinent files, procedure manuals, attendance records according to hospital policy and/or legal requirements.Computes and compiles data concerning the activities and/or associates of the department or section.Participates in the interviewing of prospective Associates as well as the hiring, evaluation, and disciplinary processes of Associates. Makes recommendations for promotion, demotion, or termination of Associates.Coordinates the training new Associates and provides on-the-job instruction for all Associates. Participates in the development of training programs. Develops or avails Associates of in-service programs, including changes in processes or products used to complete tasks.Participates in the evaluation of equipment and makes recommendations regarding equipment to be purchased or leased.Performs troubleshooting and some equipment repairs.Sets up new methods, test procedures, as directed by manager, makes recommendations regarding feasibility of implementing such procedures on a routine basis.Assists the manager in the development and implementation of section and departmental policies and procedures.Consults with associates to assist in solving technical and operational problems, takes unresolved problems to the manager.Serves as a contact person and problem solver for nursing unit or client office personnel concerning problems that arise regarding specimens, requests and results that do not require the intervention of a manager.Provides quality patient care considering age specific needs through practice.Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private placesAssumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.Provides quality patient care by considering the age specific, developmental, and cultural needs through competent clinical practice. Demonstrates unit/area competencies.Behaves in accordance with the Mission, Vision and Values of St. Joseph Mercy Health System.OTHER FUNCTIONS AND RESPONSIBILITIES Takes an active role in projects to include research, procedure development, task force participation, cost savings initiatives and problem solving.Reviews all Advance Beneficiary Notice (ABN) reports and meets with and counsels staff when Diagnosis is incorrect.REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURERequires high school diploma or equivalent.Two to three years progressively more responsible related work experienceOur Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.