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Calculated Hire

Director Credit Governance

Calculated Hire, Boston

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This range is provided by Calculated Hire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $140,000.00/yr

Director, Commercial Bank Credit Governance

Locations: Boston, Connecticut, or New York

This Is What You Will Do (Position Summary)

This position is aligned to the Commercial Bank , reporting into the Strategic Delivery & Governance team within the Commercial Administration organization.

The Director, Commercial Bank Credit Governance will report to the Managing Director, Commercial Bank Governance and will be responsible for building and managing a comprehensive first-line governance framework focused on credit processes within the Commercial Bank.

This role will lead the lifecycle management of frontline commercial credit procedures, templates, and forms, ensuring alignment with credit policy, operational compliance, and internal control standards. The Director will work closely with Commercial Banking lines of business, the centralized Front Line Control Office (FLCO), and second-line Credit Risk to ensure procedural integrity and risk alignment across the credit lifecycle.

Responsibilities

  • Own and manage the lifecycle of commercial lending templates, forms, and operating procedures, ensuring timely updates, version control, and audit readiness.
  • Ensure alignment of first-line credit procedures with credit policies, in close partnership with second-line Credit Risk.
  • Design and maintain a transparent change management process for credit procedures, including documentation, approvals, and communication protocols.
  • Collaborate with FLCO teams to embed frontline controls, risk mitigations, and escalation protocols into credit procedures and practices.
  • Support remediation of control gaps identified during audits, exams, or self-assessments related to commercial credit processes.
  • Contribute to regulatory and internal reviews, including documentation preparation, walkthroughs, and response coordination.
  • Aid in the resolution of complex operational risk issues related to credit execution and contribute to a risk-aware culture through training and procedural clarity.

Education, Skills & Requirements

  • 7+ years of experience in commercial banking, credit operations, or credit risk governance.
  • Strong understanding of credit policy, lending operations, and first-line risk responsibilities.
  • Experience working with second-line risk and control functions
  • Control-minded, systems-oriented individual with exceptional organization skills and acute attention to detail.
  • Strong project management and documentation skills; experience with governance tools such as SharePoint, How2Work, or similar platforms.
  • Familiarity with commercial lending systems (e.g., Sageworks, nCino, PrecisionLender, Salesforce, Fiserv, LoanIQ, Nautilus) is a plus.

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Project Management

  • Industries

    Banking

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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