Stage 4 Solutions
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
Stage 4 Solutions, Santa Clara, California, us, 95053
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
2 days ago Be among the first 25 applicants We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for managing and resolving the most challenging issues for the Client’s platform. You will be the first point of escalation within the technical support department, as well as providing regular communication updates to customers on the progress of their requests/cases.
This is a 12-month contract (Extension possible). 40 hours per week role, 2-3 days onsite at the client’s office in Santa Clara, CA.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Must be a US citizen or a Green Card holder.
Responsibilities
Responsible for managing and resolving the most challenging issues for the Client’s platform. Being the first point of escalation within the technical support department, as well as providing regular communication updates to customers on the progress of their requests/cases. Able to quickly gain an understanding of the ServiceNow platform.
Maintain a high level of customer interaction, demonstrating both technical competence and the interpersonal skills necessary to build trust and rapport.
Requirements
Experience writing and debugging JavaScript Code Working knowledge of object-oriented programming (Java and JavaScript). Understanding of SQL and database concepts Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON) Understanding of remote administration via SSH, SNMP, WMI, PowerShell Understanding of Networking concepts, including TCP/IP, HTTP, concepts of firewall, load balancer, and ports Familiarity with VMware, AWS, Azure, and Event Management Systems. Excellent troubleshooting skills
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer.
We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $40/hr - $46.33/hr
Seniority level
Seniority level Entry level Employment type
Employment type Contract Job function
Job function Information Technology Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at Stage 4 Solutions by 2x Sign in to set job alerts for “Technical Support Engineer” roles.
Pleasanton, CA $104,700.00-$141,700.00 4 days ago Fremont, CA $116,000.00-$132,000.00 3 weeks ago San Jose, CA $75,000.00-$90,000.00 13 hours ago San Jose, CA $55,000.00-$83,000.00 3 weeks ago San Francisco Bay Area $90,000.00-$105,000.00 2 weeks ago San Francisco Bay Area $45.00-$50.00 2 weeks ago San Mateo, CA $60,000.00-$74,000.00 1 month ago Technical Support Engineer - University Graduate 2025
Sr. Technical Support Engineer, VM-Series
San Jose, CA $150,279.00-$160,000.00 1 week ago Palo Alto, CA $75,000.00-$150,000.00 5 hours ago Palo Alto, CA $80,000.00-$120,000.00 2 weeks ago San Jose, CA $75,000.00-$90,000.00 1 week ago Sunnyvale, CA $88,000.00-$107,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
2 days ago Be among the first 25 applicants We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for managing and resolving the most challenging issues for the Client’s platform. You will be the first point of escalation within the technical support department, as well as providing regular communication updates to customers on the progress of their requests/cases.
This is a 12-month contract (Extension possible). 40 hours per week role, 2-3 days onsite at the client’s office in Santa Clara, CA.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Must be a US citizen or a Green Card holder.
Responsibilities
Responsible for managing and resolving the most challenging issues for the Client’s platform. Being the first point of escalation within the technical support department, as well as providing regular communication updates to customers on the progress of their requests/cases. Able to quickly gain an understanding of the ServiceNow platform.
Maintain a high level of customer interaction, demonstrating both technical competence and the interpersonal skills necessary to build trust and rapport.
Requirements
Experience writing and debugging JavaScript Code Working knowledge of object-oriented programming (Java and JavaScript). Understanding of SQL and database concepts Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON) Understanding of remote administration via SSH, SNMP, WMI, PowerShell Understanding of Networking concepts, including TCP/IP, HTTP, concepts of firewall, load balancer, and ports Familiarity with VMware, AWS, Azure, and Event Management Systems. Excellent troubleshooting skills
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the
Technical Support Engineer – Automation (Hybrid – Santa Clara, CA)
role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer.
We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $40/hr - $46.33/hr
Seniority level
Seniority level Entry level Employment type
Employment type Contract Job function
Job function Information Technology Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at Stage 4 Solutions by 2x Sign in to set job alerts for “Technical Support Engineer” roles.
Pleasanton, CA $104,700.00-$141,700.00 4 days ago Fremont, CA $116,000.00-$132,000.00 3 weeks ago San Jose, CA $75,000.00-$90,000.00 13 hours ago San Jose, CA $55,000.00-$83,000.00 3 weeks ago San Francisco Bay Area $90,000.00-$105,000.00 2 weeks ago San Francisco Bay Area $45.00-$50.00 2 weeks ago San Mateo, CA $60,000.00-$74,000.00 1 month ago Technical Support Engineer - University Graduate 2025
Sr. Technical Support Engineer, VM-Series
San Jose, CA $150,279.00-$160,000.00 1 week ago Palo Alto, CA $75,000.00-$150,000.00 5 hours ago Palo Alto, CA $80,000.00-$120,000.00 2 weeks ago San Jose, CA $75,000.00-$90,000.00 1 week ago Sunnyvale, CA $88,000.00-$107,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr