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Jobright.ai

Director, Business Systems, GTM

Jobright.ai, San Francisco, California, United States, 94199

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Director, Business Systems, GTM

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Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Harness is a high-growth company that is disrupting the software delivery market. They are seeking an experienced Director of Business Systems to lead and scale their Go-To-Market technology stack, partnering with cross-functional stakeholders to ensure alignment with business goals and drive productivity across the organization. Responsibilities: • Own the GTM systems roadmap and architecture, including Salesforce and integrated systems across RevOps, MarOps, and Customer Success. • Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to align system capabilities with business objectives. • Lead the administration, configuration, and optimization of Salesforce and related tools (e.g., Marketo, Outreach, Gainsight, LeanData, CPQ tools, ZoomInfo, etc.). • Build and lead a high-performing team of systems analysts, admins, and developers focused on GTM tools. • Drive continuous improvement in GTM workflows through automation, best practices, and process design. • Ensure system data is accurate, accessible, and actionable for forecasting, attribution, and performance analytics. • Lead end-to-end delivery of complex systems projects, including requirements gathering, design, implementation, testing, and change management. • Manage third-party vendors and consultants to support system implementation and administration. • Maintain a secure, compliant, and well-documented systems environment in partnership with IT and InfoSec teams. Qualifications: Required: • 10+ years of experience in business systems or RevOps roles, with at least 3+ years in a leadership capacity. • Proven success managing Salesforce architecture and administration at a high-growth B2B SaaS company. • Experience with GTM systems such as Marketo, HubSpot, LeanData, Outreach, Clari, CPQ (e.g., Salesforce CPQ), Gainsight, and similar tools. • Strong understanding of B2B SaaS sales and marketing processes, metrics, and operations. • Experience scaling systems and processes in support of rapid company growth. • Excellent project management skills with a track record of delivering cross-functional systems projects. • Strong analytical skills and understanding of data governance and reporting best practices. • Excellent communication, collaboration, and stakeholder management skills, with the ability to translate business needs into scalable system solutions. • Bachelor's degree in Business, Information Systems, Computer Science, or a related field. Preferred: • MBA or advanced degree a plus Company: Harness is a Continuous Delivery-as-a-Service platform for engineering and DevOps teams to release applications into production. Founded in 2017, headquartered in San Francisco, California, USA, team size 501-1000 employees, currently Late Stage. Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job

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