Quantum ePay™
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Retrieved from the description. Base pay range
$130,000.00/yr - $160,000.00/yr Unlock your potential with Quantum ePay We're a full-service financial technology provider that helps business owners lower their costs, earn more money, and improve their quality of life.
We offer truly innovative payment processing solutions and an ever-expanding line of products to boost productivity, enabling our clients to operate efficiently and effectively in confidence. With a focus on providing exceptional service to our merchants, we bestow integrity, teamwork, passion, and delivering reliable service. We are growing and seeking an experienced leader to inspire teams and deliver impactful results!
We are seeking a strategic
Director of Operations
to lead core operational teams, oversee key systems and processes, and drive continuous improvement. The ideal candidate combines strong payments experience and technical aptitude with the ability to partner effectively with product and development teams to support scalable growth.
Essential Duties And Responsibilities
Lead and develop operational teams including internal systems and CRM, customer support, deployment, project coordination, IT, and analytics Manage backend workflows and processor relationships with TSYS, Fiserv, and other key platforms Collaborate with product and development teams to define business requirements, resolve issues, and improve platform functionality Develop and maintain standard operating procedures to ensure consistency, scalability, and operational efficiency Set operational goals and strategies aligned with company growth objectives and drive execution across teams Use data and performance metrics to identify opportunities for process improvements and automation Oversee vendor relationships tied to operations, support, CRM, and IT infrastructure Foster strong cross-functional collaboration and communication across internal departments
Qualifications
Deep understanding of payment processing systems, workflows, and industry best practices Direct experience with TSYS and Fiserv backend systems required Proven ability to develop and execute operational strategies that improve efficiency, scalability, and team performance Strong expertise in designing, optimizing, and managing complex operational workflows and business processes Demonstrated success leading and mentoring cross-functional teams including operations, IT, support, and project management Experience driving change management and continuous improvement initiatives within fast-paced organizations Excellent communication, collaboration, and stakeholder management skills across technical and non-technical teams Technical aptitude to engage with system integrations, data flows, and platform troubleshooting alongside product and development teams Familiarity with CRM platforms, ticketing systems, and operational tooling to support workflow automation and reporting
Salary
This role includes quarterly profit-sharing bonuses as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and other benefits.
Base salary range: $130,000 - $160,000 Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): $163,725 - $199,725
LOCATION:
This role requires the employee to work fully onsite at our Anaheim Hills location.
WHY WORK HERE?
Awarded Top Workplace of Orange County by the OC Register three years in a row! Flex PTO! New state-of-the-art, open-concept facility with stand-up desks, balance boards, stationary bikes, and more! Work hard, play hard culture! Monthly Beer Socials and BBQs! Proven "promote from within" mentality! Benefit offerings: Medical, dental, vision, acupuncture, and chiropractic 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4% Profit Sharing; paid on a quarterly basis
Salary: $130000 - $160000 per year Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Technology, Information and Internet Referrals increase your chances of interviewing at Quantum ePay by 2x Get notified about new Director of Operations jobs in
Anaheim, CA . Long Beach, CA $147,900 - $211,530 9 hours ago Irvine, CA $141,000 - $165,200 3 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Retrieved from the description. Base pay range
$130,000.00/yr - $160,000.00/yr Unlock your potential with Quantum ePay We're a full-service financial technology provider that helps business owners lower their costs, earn more money, and improve their quality of life.
We offer truly innovative payment processing solutions and an ever-expanding line of products to boost productivity, enabling our clients to operate efficiently and effectively in confidence. With a focus on providing exceptional service to our merchants, we bestow integrity, teamwork, passion, and delivering reliable service. We are growing and seeking an experienced leader to inspire teams and deliver impactful results!
We are seeking a strategic
Director of Operations
to lead core operational teams, oversee key systems and processes, and drive continuous improvement. The ideal candidate combines strong payments experience and technical aptitude with the ability to partner effectively with product and development teams to support scalable growth.
Essential Duties And Responsibilities
Lead and develop operational teams including internal systems and CRM, customer support, deployment, project coordination, IT, and analytics Manage backend workflows and processor relationships with TSYS, Fiserv, and other key platforms Collaborate with product and development teams to define business requirements, resolve issues, and improve platform functionality Develop and maintain standard operating procedures to ensure consistency, scalability, and operational efficiency Set operational goals and strategies aligned with company growth objectives and drive execution across teams Use data and performance metrics to identify opportunities for process improvements and automation Oversee vendor relationships tied to operations, support, CRM, and IT infrastructure Foster strong cross-functional collaboration and communication across internal departments
Qualifications
Deep understanding of payment processing systems, workflows, and industry best practices Direct experience with TSYS and Fiserv backend systems required Proven ability to develop and execute operational strategies that improve efficiency, scalability, and team performance Strong expertise in designing, optimizing, and managing complex operational workflows and business processes Demonstrated success leading and mentoring cross-functional teams including operations, IT, support, and project management Experience driving change management and continuous improvement initiatives within fast-paced organizations Excellent communication, collaboration, and stakeholder management skills across technical and non-technical teams Technical aptitude to engage with system integrations, data flows, and platform troubleshooting alongside product and development teams Familiarity with CRM platforms, ticketing systems, and operational tooling to support workflow automation and reporting
Salary
This role includes quarterly profit-sharing bonuses as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and other benefits.
Base salary range: $130,000 - $160,000 Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): $163,725 - $199,725
LOCATION:
This role requires the employee to work fully onsite at our Anaheim Hills location.
WHY WORK HERE?
Awarded Top Workplace of Orange County by the OC Register three years in a row! Flex PTO! New state-of-the-art, open-concept facility with stand-up desks, balance boards, stationary bikes, and more! Work hard, play hard culture! Monthly Beer Socials and BBQs! Proven "promote from within" mentality! Benefit offerings: Medical, dental, vision, acupuncture, and chiropractic 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4% Profit Sharing; paid on a quarterly basis
Salary: $130000 - $160000 per year Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Technology, Information and Internet Referrals increase your chances of interviewing at Quantum ePay by 2x Get notified about new Director of Operations jobs in
Anaheim, CA . Long Beach, CA $147,900 - $211,530 9 hours ago Irvine, CA $141,000 - $165,200 3 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr