Southern Illinois University School of Medicine
Applications Analyst - Revenue Cycle +
Southern Illinois University School of Medicine, Springfield, Illinois, us, 62777
Salary:
$4,404.38 - $4,844.82 Monthly Location :
Springfield, IL Job Type:
Civil Service Job Number:
2401280 Department:
SIU HealthCare Information Systems-SMS Division:
N/A Opening Date:
08/15/2025 Closing Date:
8/25/2025 2:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
Non-Represented Shift:
Days ExemptorNon_Exempt:
Exempt
Description The Applications Analyst supports the operational and strategic goals of the Revenue Cycle and Clinical departments, by providing end-user support of critical applications, including but not limited to athenaIDX (aIDX), TouchWorks (TW) and Epic. The incumbent in this position will collaborate with system users, trainers and technical staff to analyze needs, implement solutions, maintain system integrity and contribute to our transition to Epic.
SIU School of Medicine does not participate in the E-Verify program. Employment eligibility will be verified in accordance with applicable state and federal laws. Examples of Duties Application Support100%
Demonstrate in-depth knowledge and experience with SIU-HC IS supported applications, including but not limited to aIDX, TW and Epic. Serve as a subject matter expert (SME) on application functionality and workflow, particularly for registration, scheduling, check-in, and clinical/business system integrations. Assist with the Epic implementation, including conversion planning, validation, and post-go-live support. Must understand the integration of applications and their impact on business processes and operations. Collaborate with end-users and training staff to analyze and resolve application issues and optimize workflows. Participate in the planning and implementation of new application features or modules. Monitor system performance and ensure data integrity and compliance with organizational policies. Perform end-to-end integration testing as necessary. Provide on-site guidance and assistance to end users as necessary. Provide feedback on training material. Document system processes, configurations, workflows, and technical requirements. Maintain effective communication with end users to understand problems and adequately troubleshoot issues. Perform job functions adhering to service principles with a customer service focus on innovation, service excellence and teamwork to provide the highest quality care and service to our patients, patients' families, co-workers and others. Serve as a champion for all SIU HealthCare IS teams and initiatives. Maintain a positive and professional attitude at all times while acting as a representative of SIU-HC. Participate in system configuration, updates, testing, and validation efforts across supported platforms. Function as online training system administrator. Facilitate regular End User Group meetings. Support and work closely with IT Help Desk.
Qualifications High school diploma or equivalent. Any one or any combination totaling one (1) year (12 months) from the following categories:
College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
1 year experience supporting healthcare IT applications, preferably in a provider or academic medical center environment.
Supplemental Information If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education,
patient care,
research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required. Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit
$4,404.38 - $4,844.82 Monthly Location :
Springfield, IL Job Type:
Civil Service Job Number:
2401280 Department:
SIU HealthCare Information Systems-SMS Division:
N/A Opening Date:
08/15/2025 Closing Date:
8/25/2025 2:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
Non-Represented Shift:
Days ExemptorNon_Exempt:
Exempt
Description The Applications Analyst supports the operational and strategic goals of the Revenue Cycle and Clinical departments, by providing end-user support of critical applications, including but not limited to athenaIDX (aIDX), TouchWorks (TW) and Epic. The incumbent in this position will collaborate with system users, trainers and technical staff to analyze needs, implement solutions, maintain system integrity and contribute to our transition to Epic.
SIU School of Medicine does not participate in the E-Verify program. Employment eligibility will be verified in accordance with applicable state and federal laws. Examples of Duties Application Support100%
Demonstrate in-depth knowledge and experience with SIU-HC IS supported applications, including but not limited to aIDX, TW and Epic. Serve as a subject matter expert (SME) on application functionality and workflow, particularly for registration, scheduling, check-in, and clinical/business system integrations. Assist with the Epic implementation, including conversion planning, validation, and post-go-live support. Must understand the integration of applications and their impact on business processes and operations. Collaborate with end-users and training staff to analyze and resolve application issues and optimize workflows. Participate in the planning and implementation of new application features or modules. Monitor system performance and ensure data integrity and compliance with organizational policies. Perform end-to-end integration testing as necessary. Provide on-site guidance and assistance to end users as necessary. Provide feedback on training material. Document system processes, configurations, workflows, and technical requirements. Maintain effective communication with end users to understand problems and adequately troubleshoot issues. Perform job functions adhering to service principles with a customer service focus on innovation, service excellence and teamwork to provide the highest quality care and service to our patients, patients' families, co-workers and others. Serve as a champion for all SIU HealthCare IS teams and initiatives. Maintain a positive and professional attitude at all times while acting as a representative of SIU-HC. Participate in system configuration, updates, testing, and validation efforts across supported platforms. Function as online training system administrator. Facilitate regular End User Group meetings. Support and work closely with IT Help Desk.
Qualifications High school diploma or equivalent. Any one or any combination totaling one (1) year (12 months) from the following categories:
College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
1 year experience supporting healthcare IT applications, preferably in a provider or academic medical center environment.
Supplemental Information If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education,
patient care,
research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required. Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit