King County
BPROS Benefits Project/Program Manager I
Pay $36.67 - $46.48 / hour Location Seattle/Washington Employment type Temporary Job Description
Req#: 3905171 The
Central Employee Services Division (CESD) in the Department of Human Resources (DHR)
seeks an experienced and customer service oriented professional to serve as a
Benefits Project/Program Manager I
in the Benefits, Payroll and Retirement Operations Section (BPROS). The successful candidate will assist with projects related to Benefits and Retirement, provide customer service to employees about complex benefits issues by communicating accurate benefits information and responding to general benefits inquiries.
The ideal candidate will possess strong project management skills and be able to manage multiple priorities to maintain a high level of service to employees. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. This role will apply equity and social justice principles that exemplify shared values, behaviors, and practices in all aspects of the work. As the
Benefits Project/Program Manager I , you will:
Provide project management for Benefits and Retirement related projects. Act as project point of contact for work, such as the Retirement Deductions Project, the Washington Long-Term Cares Act, and Records Management. Manage, track, and control day-to-day project work, activities, and issues. Respond to inquiries about procedures, processes, or relevant regulations and laws associated with these projects. Maintain and communicate appropriate information to program participants and ensure the confidentiality of records is maintained according to established policies. Ensure documentation and data are entered and captured correctly in internal systems. Support other BPROS projects/activities as needed. Process incoming mail, sort incoming documents related to project, and prepare documents for scanning; manage receipt of received documents. Other duties as assigned. Working knowledge of human resource principles and practices, as well as employee benefit programs, practices, and laws. Demonstrated organizational skills, including effective time management and project management skills. Demonstrated ability to problem solve, analyze, assess, and identify options. Ability to research, interpret, and report program information. Excellent oral and written communication skills, and the ability to communicate with diverse individuals within all functional disciplines and at all levels internally. Ability to work effectively and collaboratively with individuals from diverse backgrounds. Experience remaining calm when dealing with customers. Intermediate level proficiency with Microsoft 365 to include Outlook, Word, and Excel; and experience using internet-based software programs. Aptitude to quickly learn new systems and technology tools. Experience working in environments where confidentiality is a requirement. Desirable Qualifications Operational experience with PeopleSoft, Human Resources Management System, or other relational database system performing functional analyst duties, related to the benefits module. Other Position Information This non-represented position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8 a.m.-5 p.m., Monday through Friday. This position is represented by Teamsters Local 117/Professional & Technical and is classified as a Project/Program Manager I; class code: 2441100. The work associated with this position will be performed predominately through a hybrid schedule of onsite and remote work, with the expectation of two days onsite.
Who May Apply This recruitment is open to King County employees and the public and will be used to fill one
Term-Limited Temporary position or Special Duty Assignment (SDA) . The duration is anticipated to last up to
12 months .
Note:
Special duty opportunities are only open to current King County career service and appointed employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement or Coalition Labor Agreement for their base assignment. Selection Process If you are ready to bring your talents to public service, please apply online with King County Careers , and include:
An online employment application, with employment history going back at least seven years or more to include all relevant experience, and responses to supplemental questions. A cover letter no longer than two pages outlining how your skills and experience qualify you as a fit for the position. Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.
For more information on this recruitment, please contact: Jen Montoya, Senior HR Analyst,
Jen.Montoya@kingcounty.gov
Teleworking Requirement The work associated with this position will be performed predominately through a hybrid work schedule of onsite and remote work, with the expectation of two days onsite. E mployees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing its carbon footprint. King County has a robust collection of tools and resources to support remote work. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work, and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles – we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
To Apply If you are interested in this position, follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, contact the recruiter listed on this job announcement. About the company
King County is located in the US state of Washington. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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Pay $36.67 - $46.48 / hour Location Seattle/Washington Employment type Temporary Job Description
Req#: 3905171 The
Central Employee Services Division (CESD) in the Department of Human Resources (DHR)
seeks an experienced and customer service oriented professional to serve as a
Benefits Project/Program Manager I
in the Benefits, Payroll and Retirement Operations Section (BPROS). The successful candidate will assist with projects related to Benefits and Retirement, provide customer service to employees about complex benefits issues by communicating accurate benefits information and responding to general benefits inquiries.
The ideal candidate will possess strong project management skills and be able to manage multiple priorities to maintain a high level of service to employees. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. This role will apply equity and social justice principles that exemplify shared values, behaviors, and practices in all aspects of the work. As the
Benefits Project/Program Manager I , you will:
Provide project management for Benefits and Retirement related projects. Act as project point of contact for work, such as the Retirement Deductions Project, the Washington Long-Term Cares Act, and Records Management. Manage, track, and control day-to-day project work, activities, and issues. Respond to inquiries about procedures, processes, or relevant regulations and laws associated with these projects. Maintain and communicate appropriate information to program participants and ensure the confidentiality of records is maintained according to established policies. Ensure documentation and data are entered and captured correctly in internal systems. Support other BPROS projects/activities as needed. Process incoming mail, sort incoming documents related to project, and prepare documents for scanning; manage receipt of received documents. Other duties as assigned. Working knowledge of human resource principles and practices, as well as employee benefit programs, practices, and laws. Demonstrated organizational skills, including effective time management and project management skills. Demonstrated ability to problem solve, analyze, assess, and identify options. Ability to research, interpret, and report program information. Excellent oral and written communication skills, and the ability to communicate with diverse individuals within all functional disciplines and at all levels internally. Ability to work effectively and collaboratively with individuals from diverse backgrounds. Experience remaining calm when dealing with customers. Intermediate level proficiency with Microsoft 365 to include Outlook, Word, and Excel; and experience using internet-based software programs. Aptitude to quickly learn new systems and technology tools. Experience working in environments where confidentiality is a requirement. Desirable Qualifications Operational experience with PeopleSoft, Human Resources Management System, or other relational database system performing functional analyst duties, related to the benefits module. Other Position Information This non-represented position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8 a.m.-5 p.m., Monday through Friday. This position is represented by Teamsters Local 117/Professional & Technical and is classified as a Project/Program Manager I; class code: 2441100. The work associated with this position will be performed predominately through a hybrid schedule of onsite and remote work, with the expectation of two days onsite.
Who May Apply This recruitment is open to King County employees and the public and will be used to fill one
Term-Limited Temporary position or Special Duty Assignment (SDA) . The duration is anticipated to last up to
12 months .
Note:
Special duty opportunities are only open to current King County career service and appointed employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement or Coalition Labor Agreement for their base assignment. Selection Process If you are ready to bring your talents to public service, please apply online with King County Careers , and include:
An online employment application, with employment history going back at least seven years or more to include all relevant experience, and responses to supplemental questions. A cover letter no longer than two pages outlining how your skills and experience qualify you as a fit for the position. Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.
For more information on this recruitment, please contact: Jen Montoya, Senior HR Analyst,
Jen.Montoya@kingcounty.gov
Teleworking Requirement The work associated with this position will be performed predominately through a hybrid work schedule of onsite and remote work, with the expectation of two days onsite. E mployees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing its carbon footprint. King County has a robust collection of tools and resources to support remote work. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work, and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles – we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
To Apply If you are interested in this position, follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, contact the recruiter listed on this job announcement. About the company
King County is located in the US state of Washington. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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