Vice President, Technical Solutions Operations
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Vice President, Technical Solutions Operations
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Job Summary:
Datadog is a global SaaS company specializing in unified observability, security, and AI platforms for cloud applications. As the Vice President of Technical Solutions Operations, you will lead the internal infrastructure of the Technical Solutions organization, focusing on systems management, program management, and data analytics to enhance operational efficiency and scalability.
Responsibilities:
• Lead and Scale Operational Infrastructure – Own vision, strategy, and execution for the BPE, PMO, and DA teams. Ensure their output is aligned with TS org goals and delivers measurable value at scale.
• Design and Evolve Internal Systems – Architect, implement, and iterate on technical systems and process frameworks that power TS operations. Prioritize automation, scalability, and intelligent (AI-augmented) workflows.
• Run Operational Cadence and Planning – Drive business operations for the TS org, including strategic planning, operational reviews, initiative tracking, and rhythm-of-business execution.
• Centralize and Operationalize Data – Deliver a unified data and analytics framework that enables real-time, reliable decision-making across the TS organization. Establish data standards, KPIs, and insights delivery mechanisms.
• Be a Force Multiplier Across Functions – Partner deeply with cross-functional teams—Product, Engineering, Strategy, Legal, and more—to improve processes, align goals, and increase organizational efficiency.
• Build a World-Class Internal Ops Team – Hire, coach, and scale a high-performing operations org. Foster an inclusive, growth-oriented culture focused on impact, agility, and accountability.
Qualifications:
Required:
• 10+ years of experience in technical operations, program management, systems engineering, or equivalent roles in fast-paced, high-growth tech companies.
• 5+ years managing multiple teams, including senior managers or directors, across disciplines such as internal systems, programs, or analytics.
• Deep expertise in at least two of the following: Technical Program Management, Business Process & Systems Design, Internal Data Platforms & Analytics.
• Proven success building and scaling internal systems that support large, distributed technical organizations.
• Strong collaborator and communicator with the ability to influence at all levels and across a wide range of functions.
• Highly organized and action-oriented, with a builder’s mindset and passion for internal enablement.
• Experience working in or supporting technical go-to-market and post-sales orgs is a plus.
• Demonstrated interest in AI-native tooling, intelligent automation, and modern operational practices.
• Bachelor’s degree in Engineering or a related technical field is required
Preferred:
• Advanced degree (e.g., MS, MBA) is preferred
Company:
Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services. Founded in 2010, headquartered in New York, New York, USA, team size employees, currently Public Company. Datadog has a track record of offering H1B sponsorships.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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