Aston Carter
Join to apply for the
Customer Experience Specialist
role at
Aston Carter 1 day ago Be among the first 25 applicants Join to apply for the
Customer Experience Specialist
role at
Aston Carter Get AI-powered advice on this job and more exclusive features. Job Description
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Job Description
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service.
Responsibilities
Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems. Provide accurate product information, pricing, and order updates to customers. Manage and resolve customer complaints efficiently, ensuring a positive experience. Accurately process orders and perform data entry tasks to maintain up-to-date and precise records. Process returns, exchanges, and refunds according to company policies. Proactively reach out to customers for feedback, follow-up, and to ensure satisfaction. Maintain up-to-date knowledge of Gold Star Foods’ product lineup, promotions, and company policies. Document all customer interactions and transactions thoroughly in CRM and other related systems. Ensure the accuracy of outgoing orders, verifying all details before final submission. Identify opportunities for process improvements based on customer feedback and escalate as needed. Operate as an integral part of the office support staff, assisting with various administrative tasks. Stay informed about industry trends and competitor offerings to better serve customers.
Essential Skills
Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ontario,CA.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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Customer Experience Specialist
role at
Aston Carter 1 day ago Be among the first 25 applicants Join to apply for the
Customer Experience Specialist
role at
Aston Carter Get AI-powered advice on this job and more exclusive features. Job Description
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Job Description
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service.
Responsibilities
Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems. Provide accurate product information, pricing, and order updates to customers. Manage and resolve customer complaints efficiently, ensuring a positive experience. Accurately process orders and perform data entry tasks to maintain up-to-date and precise records. Process returns, exchanges, and refunds according to company policies. Proactively reach out to customers for feedback, follow-up, and to ensure satisfaction. Maintain up-to-date knowledge of Gold Star Foods’ product lineup, promotions, and company policies. Document all customer interactions and transactions thoroughly in CRM and other related systems. Ensure the accuracy of outgoing orders, verifying all details before final submission. Identify opportunities for process improvements based on customer feedback and escalate as needed. Operate as an integral part of the office support staff, assisting with various administrative tasks. Stay informed about industry trends and competitor offerings to better serve customers.
Essential Skills
Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ontario,CA.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Aston Carter by 2x Get notified about new Customer Experience Specialist jobs in
Chino, CA . Chino, CA $50,000.00-$84,000.00 6 days ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Chino Hills, CA $45,000.00-$60,000.00 3 months ago Customer Service Representative - State Farm Agent Team Member
Whittier, CA $60,000.00-$80,000.00 9 months ago Customer Service Representative I, Part-Time (Assigned to Administration)
Future Opening: Customer Service Representative - State Farm Agent Team Member
San Dimas, CA $40,000.00-$60,000.00 2 years ago Customer Service Rep / Order Processing for E-Commerce
Customer Service Rep. 1st Shift AWS 3/2/2 Schedule
Customer Service Representative - State Farm Agent Team Member
Glendora, CA $45,000.00-$70,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Irvine, CA $53,236.00-$68,511.00 5 days ago Customer Service Representative - InCycle - Pomona, CA
Santa Fe Springs, CA $25.00-$28.00 1 week ago Santa Ana, CA $51,000.00-$56,000.00 1 month ago La Mirada, CA $100,000.00-$120,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr