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Customer Program Manager
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Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Cisco Systems is a leader in revolutionizing how data and infrastructure connect and protect organizations. They are seeking a Customer Program Manager to lead strategic customer engagements, focusing on operationalizing key customer deployments across multiple product domains within Cisco's Infrastructure and Security business. Responsibilities: • Own delivery programs involving interrelated projects across Infrastructure and Security, including Hypershield, Isovalent, Secure Firewall, and AI-ready data center solutions • Serve as the strategic delivery point-of-contact for high-priority customer engagements, from onboarding through deployment and operational maturity • Partner with product management, engineering, sales, and CX teams to define and implement delivery metrics, including install base activity, customer satisfaction, and achieving objective success criteria • Coordinate beta programs, feature rollouts, and hardware/software transitions, collaborating with OEMs and partners on manufacturing resolution processes • Guide change control, risk management, and team member communications to ensure stability and transparency throughout program lifecycles • Help shape internal best practices for scaling complex, cross-domain infrastructure deployments in a hybrid cloud and AI-first world Qualifications: Required: • 10+ years of experience leading enterprise-scale programs or projects in infrastructure, networking, or security domains • Demonstrated success delivering technical programs that encompass both hardware and software components • Experience with customer engagement in large-scale environments (e.g., multi-thousand site deployments, telecommunications, or enterprise environments) • Strong coordination, risk mitigation, and communication skills in a matrixed, distributed team environment • Experience with networking, security, and observability/telemetry tools Preferred: • Knowledge of AI data center architecture, secure networking, cloud-native security stacks (e.g., eBPF, XDR), and SD-WAN • Hands-on experience with Cisco or VMware product lines, including Next Generation Firewalls, NSX, Isovalent, or comparable solutions • Track record of partnering across product, support, and sales teams to drive program outcomes and customer satisfaction • Experience working with OEM vendors and managing complex issues across supply chain and product teams Company: Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. Founded in 1984, headquartered in San Jose, California, USA, team size 10001+ employees, currently Public Company. Cisco has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
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Palo Alto, CA $168,000.00-$179,000.00 2 weeks ago Sunnyvale, CA $134,000.00-$196,000.00 2 weeks ago Sunnyvale, CA $167,000.00-$230,000.00 2 weeks ago Mountain View, CA $134,000.00-$221,000.00 3 weeks ago Menlo Park, CA $152,000.00-$221,000.00 2 weeks ago San Jose, CA $110,222.00-$202,666.00 3 weeks ago San Jose, CA $80,000.00-$90,000.00 2 weeks ago Program Manager- Supportive Living Services
Technical Program Manager, Product Localization
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Sunnyvale, CA $145,000.00-$180,000.00 1 month ago Program Manager II, Manufacturing and Logistics, Platforms and Devices
Fremont, CA $126,000.00-$181,000.00 6 days ago Santa Clara, CA $105,000.00-$110,000.00 6 days ago Program Manager, Charging - Go To Market
Program Manager II, Operations, Cloud Supply Chain
Sunnyvale, CA $126,000.00-$181,000.00 1 week ago Mountain View, CA $96,500.00-$206,400.00 1 week ago San Jose, CA $100,000.00-$120,000.00 2 weeks ago Mountain View, CA $174,000.00-$258,000.00 2 weeks ago Program Manager - Identity System and Security
San Jose, CA $88,000.00-$202,667.00 1 week ago San Francisco Bay Area $204,000.00-$255,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Program Manager
role at
Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the
Customer Program Manager
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Cisco Systems is a leader in revolutionizing how data and infrastructure connect and protect organizations. They are seeking a Customer Program Manager to lead strategic customer engagements, focusing on operationalizing key customer deployments across multiple product domains within Cisco's Infrastructure and Security business. Responsibilities: • Own delivery programs involving interrelated projects across Infrastructure and Security, including Hypershield, Isovalent, Secure Firewall, and AI-ready data center solutions • Serve as the strategic delivery point-of-contact for high-priority customer engagements, from onboarding through deployment and operational maturity • Partner with product management, engineering, sales, and CX teams to define and implement delivery metrics, including install base activity, customer satisfaction, and achieving objective success criteria • Coordinate beta programs, feature rollouts, and hardware/software transitions, collaborating with OEMs and partners on manufacturing resolution processes • Guide change control, risk management, and team member communications to ensure stability and transparency throughout program lifecycles • Help shape internal best practices for scaling complex, cross-domain infrastructure deployments in a hybrid cloud and AI-first world Qualifications: Required: • 10+ years of experience leading enterprise-scale programs or projects in infrastructure, networking, or security domains • Demonstrated success delivering technical programs that encompass both hardware and software components • Experience with customer engagement in large-scale environments (e.g., multi-thousand site deployments, telecommunications, or enterprise environments) • Strong coordination, risk mitigation, and communication skills in a matrixed, distributed team environment • Experience with networking, security, and observability/telemetry tools Preferred: • Knowledge of AI data center architecture, secure networking, cloud-native security stacks (e.g., eBPF, XDR), and SD-WAN • Hands-on experience with Cisco or VMware product lines, including Next Generation Firewalls, NSX, Isovalent, or comparable solutions • Track record of partnering across product, support, and sales teams to drive program outcomes and customer satisfaction • Experience working with OEM vendors and managing complex issues across supply chain and product teams Company: Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. Founded in 1984, headquartered in San Jose, California, USA, team size 10001+ employees, currently Public Company. Cisco has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Customer Program Manager” roles.
Palo Alto, CA $168,000.00-$179,000.00 2 weeks ago Sunnyvale, CA $134,000.00-$196,000.00 2 weeks ago Sunnyvale, CA $167,000.00-$230,000.00 2 weeks ago Mountain View, CA $134,000.00-$221,000.00 3 weeks ago Menlo Park, CA $152,000.00-$221,000.00 2 weeks ago San Jose, CA $110,222.00-$202,666.00 3 weeks ago San Jose, CA $80,000.00-$90,000.00 2 weeks ago Program Manager- Supportive Living Services
Technical Program Manager, Product Localization
Strategy & Operations Program Manager, Site Development
San Francisco Bay Area $96,000.00-$120,000.00 2 weeks ago Program Manager- Supportive Living Services
San Jose, CA $84,000.00-$181,556.00 2 weeks ago Sr. Program Manager, Safety Core Initiatives
Sunnyvale, CA $145,000.00-$180,000.00 1 month ago Program Manager II, Manufacturing and Logistics, Platforms and Devices
Fremont, CA $126,000.00-$181,000.00 6 days ago Santa Clara, CA $105,000.00-$110,000.00 6 days ago Program Manager, Charging - Go To Market
Program Manager II, Operations, Cloud Supply Chain
Sunnyvale, CA $126,000.00-$181,000.00 1 week ago Mountain View, CA $96,500.00-$206,400.00 1 week ago San Jose, CA $100,000.00-$120,000.00 2 weeks ago Mountain View, CA $174,000.00-$258,000.00 2 weeks ago Program Manager - Identity System and Security
San Jose, CA $88,000.00-$202,667.00 1 week ago San Francisco Bay Area $204,000.00-$255,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr