REPORTS TO: Director of Supportive Services for Veteran Families (SSVF)
SUPERVISES: N/A
POSITION TYPE: Full-time, nonexempt
SCHEDULE: Up to 40 hours/week, based on contract funding
Priority deadline: 8 a.m. on Monday, March 10, 2025
BENEFITS:
- Medical/Vision Dental Insurance: The following individuals qualify for BMAC's group insurance plans:
- Regular, full-time employees working 30-40 hours per week receive full benefits
- Qualifying dependents: Spouse/legal domestic partner and any dependent children 26 years or younger
- Life Insurance
- Short/Long-Term Disability
- Employee Assistance Program
- 401(k) Retirement Plan: Eligibility begins in the first month after hire date. Vesting rules apply.
- Paid Time Off (PTO): Employees begin accruing PTO the first day of employment as detailed below
- Employees with 0-5 Years of Service = accrue 0.075 hours per hour worked
- Employees with 5+ Years of Service = accrue 0.0875 hours per hour worked
- Employees with 10+ Years of Service = accrue 0.10 hours per hour worked
- Volunteer Time Off (VTO): Available in the following amounts per calendar year:
- Employees scheduled to work 35-40 hours = 16 VTO hours
- Employees scheduled to work 25-34 hours = 12 VTO hours
- Employees scheduled to work 20-24 hours = 8 VTO hours
- Holidays: 12 paid holidays
- Other Paid Leave:
- Voting Leave – as needed upon request
- Bereavement Leave – up to 4 days to eligible employees
- Jury Duty Leave – up to 4 weeks over any 1-year period
- Workers Compensation: Comprehensive insurance provided
JOB SUMMARY: Under the supervision of the SSVF Program Director and in partnership with the SSVF Housing Stability Coordinator, the Shallow Subsidy Case Manager will oversee the Shallow Subsidies (SS) program; a service funded through the VA’s Supportive Services for Veteran Families (SSVF) program that provides rental assistance payments of up to 50% of total rent to landlords on behalf of the Veteran household for up to two years. The SSVF Shallow Subsidy Case Manager will oversee a caseload of SSVF Shallow Subsidy participants to ensure the service is maximized for Veterans moving to the Shallow Subsidy program from SSVF Rapid Rehousing and Homelessness Prevention services. This position employs a variety of evidence-based interventions including Motivational Interviewing, understanding of the Housing First model, Harm Reduction, and Trauma Informed Care to provide client-centered services to Veterans. This position will provide stabilization and case management services, coordinate with landlords and community partners, and ensure programmatic grant compliance.
OVERVIEW OF RESPONSIBILITIES: Includes, but is not limited to:
- Partner with Housing Stability Coordinator to oversee the internal and external referral processes and parameters based upon shallow subsidy program screening criteria that identify those whose needs align with this program.
- Maintain a caseload of shallow subsidy program participants providing case management of subsidy program participants, and provide more intensive case management as needed. Provide proactive follow-up office and home visits utilizing progressive engagement to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, active listening, problem-solving, identification of and connecting to community resources.
- Implement a "Housing First" philosophy to ensure that treatment for mental health, substance abuse needs, or the resolution of other barriers are not a condition of services or program participation.
- In collaboration with SS participants, develop Individual Housing Stability Plans (IHSP) which aim to provide longer-term housing retention and stabilization goals.
- In accordance with BMAC and SSVF program requirements, maintain up-to-date case files and case notes through recording service coordination efforts and outcomes in HMIS and CAP60, and ensure thorough data collection and monitoring of case files for subsidy program participants as required by grant programmatic compliance.
- Develop and maintain familiarity with all relevant public and private agencies and service providers and effectively leverage resources available within the community to benefit program participants, including the VA, public health, law enforcement, social services, faith-based organizations, medical and mental health services, and substance abuse treatment services.
- Ensure subsidy payments are submitted and approved for on-time