Senior AI Product Manager

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About WebBank
WebBank is a Utah-chartered Industrial Bank and a nationally recognized financial innovator. As

About WebBank
WebBank is a Utah-chartered Industrial Bank and a nationally recognized financial innovator. As The Bank Behind the Brand , we empower a diverse network of strategic partners—ranging from fintechs to retailers and SaaS platforms—by issuing a wide array of credit products. As we expand our commitment to operational excellence, AI adoption, and internal innovation, we're investing in building world-class internal platforms and processes. Join us as we make WebBank not only a leader in digital lending, but also an AI-native organization .
Position Overview
We are hiring a Product Manager with a passion for internal platforms, AI integration, and operational optimization. This role is instrumental in modernizing WebBank’s internal tools and workflows and bringing our internal AI infrastructure to life.
Unlike traditional customer-facing roles, this position is focused on delivering value to internal stakeholders, including Compliance, Treasury, Strategic Partners, Finance, and others. You will be the linchpin between our software engineers, business teams, and future technical operations teams, enabling WebBank to adopt scalable, intelligent, and automated solutions.
This is not a traditional PM role—it blends product strategy, operational design, software testing, user training, and AI evangelism to make our internal environment more agile, efficient, and future-ready.
Key Responsibilities
Product Management & Operations

• Drive development and iteration of internal-facing applications and workflows.
• Work with engineers to shape and scope features with high internal value.
• Lead and perform UAT (User Acceptance Testing) across critical internal systems.
• Own the Compliance Testing and Marketing Material Review product initiatives from ideation through deployment.
• Curate and integrate COTS (Commercial Off-the-Shelf) AI products that solve real internal problems.
  

AI & Automation Leadership

• Evangelize AI across departments—demystify tools like ChatGPT, NotebookLM, Copilot, etc.
• Lead bank-wide training sessions and “dog and pony shows” to increase AI fluency.
• Embed automation/AI thinking into Kaizen events, ensuring innovation isn’t stuck in 1920s-style thinking.
• Train employees to spot, classify, and act on AI/automation opportunities.
  

Internal Enablement & User Experience

• Serve as the primary point of contact for all internal applications and AI tools.
• Create documentation, process diagrams, job aids, and training modules.
• Drive user adoption and measure satisfaction across internal teams.
• Shape onboarding for internal systems and AI tools to improve time-to-value.
  

Strategic Collaboration

• Partner with the Technical Project Manager to manage backlogs and Agile cadences.
• Insert the Technology Department into high-value internal initiatives like Kaizen and business optimization projects.
• Help establish lightweight technical operations practices as the team scales.
  

Company Perks
You Get:

• Paid Time Off (PTO) - Generous paid time off plus paid parental leave
• Health insurance - Plans include an employer paid medical option, dental and vision coverage, plus we offer health savings accounts
• 401(k) - WebBank matches up to the first 6 percent of employee contributions and both the employee’s contributions and WebBank’s match are fully vested immediately
• Life and Disability Insurance - Life insurance and long and short-term disability insurance plans are 100% employer-paid
• Tuition Reimbursement - WebBank provides reimbursement for classes needed to obtain certain degrees, up to $5,250 per academic year

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Banking

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