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Cluster Reply UK

Senior Project Manager

Cluster Reply UK, Chicago

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Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of their people and power of Microsoft technologies, they provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Their innovative strategies and solutions securely and rapidly transform the way their clients do business.
As a Senior Project Manager, you will be responsible for overall management and administration of technical consulting engagements throughout the project lifecycle. You will be accountable for schedule, risk management, communication, scope, budget, client satisfaction, project quality and ensuring the team follow established delivery methodologies. You may use agile, waterfall or hybrid methodologies and will work with teams that are cross-functional, global and virtual.
Responsibilities

  • Act as a trusted advisor to stakeholders by understanding their business goals, identifying gaps, and proposing tailored solutions
  • Lead end-to-end project management across multiple initiatives—planning, execution, risk mitigation, and closure
  • Develop and maintain detailed project plans, timelines, status reports, and documentation
  • Facilitate stakeholder workshops, discovery sessions, and status meetings to ensure alignment and clear communication
  • Proactively identify risks and opportunities, offering strategic input and contingency plans
  • Collaborate with cross-functional teams (e.g., product, engineering, marketing, operations) to drive delivery and remove blockers
  • Measure and report on project success, including KPIs, ROI, and client satisfaction
  • Champion continuous improvement by identifying process inefficiencies and implementing best practices
Minimum Requirements
  • Bachelor’s degree in Business, Management or a related field
  • Agile, waterfall and hybrid project management experience
  • Custom application development project delivery experience
  • Professional services industry experience with strong consultative skills with the ability to influence
  • Experience with Azure Dev Ops or Jira for agile project delivery
Preferred Qualifications
  • Experience with implementing Microsoft technologies
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. base compensation range for this full-time position is between $115,000 - $145,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at Visit our website at to learn more about our open roles.
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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Project Management and Information Technology
  • Industries

    IT Services and IT Consulting

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