VP, People Operations

Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutions-oriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.

Position Summary

The Vice President, People Operations thrives in the details and is ready to zoom out and own a broader scope of work. In this role, you will manage and improve the systems, processes, and policies that support our employees every day, especially in the areas of benefits, employee relations, technology, and compliance.

Responsibilities

People Operations Execution & Improvement

• Own the day-to-day management of People Ops services, including HRIS data integrity, employee documentation, and employee services.
• Continuously improve People processes and workflows to ensure they are scalable, efficient, and employee friendly.
• Serve as point person for People compliance requirements, including audits and reporting.

Benefits & Leave Program Management

• Manage employee benefits programs and leave of absence processes, partnering with vendors and brokers.
• Ensure compliance with state and federal requirements (COBRA, FMLA, ACA, etc.).
• Lead annual open enrollment and employee education on benefits.

Employee Relations & Manager Support

• Act as a trusted advisor on employee relations issues, conducting investigations and supporting performance conversations.
• Coach managers on documentation, corrective action, and how to lead through complexity with fairness.
• Track and analyze employee relations trends to inform policy updates and manager training needs.
• Manage and optimize the HRIS and its linkages to People systems, ensuring data accuracy and an exceptional user experience.
• Partner with IT or vendors on implementations or upgrades and train employees on tool usage.

Policy, Compliance & Reporting

• Maintain People policies and employee handbook in alignment with company culture and legal requirements.
• Ensure compliance with federal, state, and local employment laws.
• Produce standard reports and dashboards to monitor key People metrics and support decision-making.

Position Requirements

• 7+ years of experience in HR/People Operations with a strong focus on benefits, compliance, and employee relations
• SHRM certification preferred but not mandatory
• Demonstrated ability to build and improve processes while juggling operational needs
• Familiarity with employment laws and regulatory requirements (FMLA, ADA, ERISA, etc.)
• Experience managing or heavily using an HRIS platform (e.g., Paylocity, BambooHR, ADP, etc.)
• High attention to detail and discretion with sensitive information.
• Strong written and verbal communication skills

About You:

This role is perfect for a strong operator who has led execution across a few People functions and is now eager to step into a broader role. You’ll thrive at Renovo if you…

• Do work and make decisions that keep our internal and external customers front and center
• Are detail-obsessed but curious about the big picture
• Are excited about being the “go to” for all things People admin
• Are a steady presence in tough moments and a fixer when systems fall short
• Like bringing order to chaos and ideas to life
• Take your work seriously (but not yourself); We check our egos at the door

_____________________________________________________________________________________________

At Renovo, we’re building a team that reflects a wide range of backgrounds, perspectives, and skills because we believe diverse voices make us stronger. We’re proud to be an equal opportunity employer and welcome applicants of all identities and experiences.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Human Resources, and Strategy/Planning

• Industries

  Human Resources Services and Real Estate

Referrals increase your chances of interviewing at Renovo Financial by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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