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Hospitable.com

Workplace Operations Specialist

Hospitable.com, San Francisco

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  • Title : Workplace Operations Specialist (with a focus on Analytics)
  • Location : On-site at Discord HQ in San Francisco, CA (relocation required if not currently in Bay Area)
  • Compensation : $100,000–$112,000 base + equity + benefits
  • Function : Optimize how Discord's office space is used, making it more effective, inclusive, and fun, using data.
  • Own tools and systems that track office occupancy, space utilization, and engagement (e.g., sensors, badge data, etc.)
  • Use tools like Excel, Tableau, Power BI , or others to build dashboards and actionable reports.
  • Storytelling with Data :
  • Translate complex data into accessible, playful internal communications (e.g., fun recycling stats, usage trends).
  • Operational Support :
  • Help with events, vendor management , and general day-to-day office operations.
  • Respond to employee support tickets and maintain a comfortable office environment.
  • Experience :
  • 4+ years in workplace support, operations, or office management.
  • Technical/Analytical Skills :
  • Strong with Excel and data visualization tools like Tableau or Power BI.
  • Familiar with platforms like Envoy, VergeSense, Density , or similar for tracking physical space usage.
  • Soft Skills :
  • Great communicator—can turn charts and metrics into engaging, human-centric updates.
  • Comfortable blending creative storytelling with quantitative insight.
  • Friendly and approachable—you're often the face of the workplace team to employees.
  • Internal Comms or content experience (e.g., newsletters, dashboards, infographics).
  • Multi-site support experience (if you’ve supported more than one office in the past).

What Stands Out About This Role

  • Unique Culture Fit : Discord’s tone is quirky, fun, and user-centric. If you enjoy using humor and creativity in your work—even for internal updates—this job aligns well.
  • Cross-functional Visibility : You’ll work with analytics, facilities, events, and probably HR/comms—touching many parts of the business.
  • Growth Potential : For someone looking to move into Workplace Strategy, Real Estate, or Workplace Analytics at a larger scale, this is a great stepping stone.

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