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Discord

Sales Operations Manager - Full-time

Discord, San Francisco

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  • Location: San Francisco Bay Area (relocation required if not local)
  • Salary: $232K – $261K base + equity + benefits
  • Team: Advertising Solutions (early-stage)
  • Reports to: Director of Sales Operations, Strategy
  • Job Type: Full-time

Build the foundational sales operations function for Discord’s new ad-based monetization product. This is a "zero-to-one" role, meaning you'll help architect operational systems, revenue forecasting tools, and pricing strategies from scratch.

Core Responsibilities

  • Sales Analytics: Forecasting, pipeline management, territory and incentive planning.
  • Cross-Functional Leadership: Align product, marketing, and sales operations around new feature releases and ad packages.
  • Performance Reporting: Build dashboards to track KPIs, drive insight-driven decisions.
  • Sales Enablement: Contribute to internal reviews and long-term sales planning.
  • Experience:
  • 6+ years in sales operations or pricing/yield management in digital media.
  • Proven record in ad tech or advertising-focused companies (e.g., Meta, Google, Snap, Roku).
  • Skills:
  • Strong analytical & financial modeling skills.
  • Deep understanding of ad pricing models, media buying, and yield strategy.
  • Mastery in CRM tools (Salesforce) and analytics platforms (e.g., Tableau, Looker, Excel).
  • Cross-functional collaboration, especially in fast-moving or ambiguous environments.
  • Soft Skills:
  • Strategic thinker, but hands-on executor.
  • Excellent communicator – can distill data into compelling narratives.
  • Comfortable with ambiguity and iterative experimentation.
  • Have experience launching ad operations at a new org (zero-to-one builder).
  • Worked in gaming-related digital advertising.
  • Understand Discord’s culture and can work well in a gamer-centric, community-oriented company.
  • High Compensation = High Expectations : With a base of up to $261K, the role likely requires senior-level expertise and strong leadership presence—even without direct reports initially.
  • Startup Within a Scale-Up : You’ll be building inside a mature company, but on a very new product line. Expect fluid processes and rapid iteration.
  • Relocation : Discord is serious about this being an in-market role. If you’re remote, you’ll need to plan for a move to the Bay Area.

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