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Connecting Tech Talent with Dream Opportunities ️ | Senior Technical Recruiter @ Tier4 Group
ServiceNow Technical Architect
Remote but Atlanta, GA (Preferred)
Candidates must reside in one of the following states :
Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin.
Ready to shape the future of digital workflows? We’re seeking an experienced and visionary ServiceNow Technical Architect to drive innovation, efficiency, and integration across enterprise systems. This is a dual-role opportunity where strategic architecture meets hands-on technical leadership.
If you’re passionate about designing modern, scalable ServiceNow solutions that power everything from IT operations to employee experience—this is your next career move.
What You’ll Do:
- Architect and lead implementation of solutions across ITSM, ITOM, HAM, SPM, EA, and Employee Center Pro .
- Translate business needs into technical specs that align with enterprise IT strategy.
- Modernize legacy systems through workflow automation , AI/ML, and ServiceNow-native capabilities.
- Lead development of scripts, APIs (REST/SOAP), custom apps, and integrations (including MID Server).
- Optimize CMDB configurations, system performance, and data compliance.
- Collaborate with enterprise architects to align technology investments with business capability maps.
- Mentor development teams and set architecture standards across Agile teams.
- Expand Employee Center Pro capabilities in partnership with HR, Finance, and Legal stakeholders.
- Establish and lead Architecture Review Boards focused on scalability, cost efficiency, and risk.
- Monitor platform health using Performance Analytics , manage technical debt, and stay current with upgrades.
- Report on solution ROI, adoption, and continuous improvement recommendations.
What You Bring:
- 7+ years of application implementation experience or 6+ years with a relevant bachelor’s degree.
- Proven expertise across multiple ServiceNow modules and 3rd-party integrations.
- Strong background in technical architecture, platform governance, and enterprise IT strategy.
- In-depth experience with REST/SOAP APIs , complex workflow design, business rules, and custom app development.
- Familiarity with networking, cloud, and security best practices.
- Strong communication skills and ability to influence both technical and non-technical stakeholders.
- Ability to manage competing priorities and drive delivery in fast-paced environments.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist in 2+ modules (e.g., ITSM, ITOM, SPM)
- Certified Technical Architect (CTA), Certified Master Architect, or ITIL v4
This is more than a technical role—it's an opportunity to influence digital transformation at scale. Apply now to join a team where your expertise will drive meaningful change across the enterprise.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Hospitals and Health Care
Referrals increase your chances of interviewing at Tier4 Group by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Disability insurance
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