Equity Staffing Group

Unified Communications Engineer

Equity Staffing Group, Washington

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Equity Staffing Group provided pay range

This range is provided by Equity Staffing Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$145,000.00/yr - $162,000.00/yr

Direct message the job poster from Equity Staffing Group

The last Staffing Professional you'll ever need!

The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer Unified Communication (UC) services.

Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, WAN and Unified Communication services. Become a part of our great team and make a difference.

What You’ll Get to Do:

Client is currently seeking a talented Unified Communications and Collaboration (UC&C) Operations Technician with an active TS/SCI clearance to provide maintenance and advanced support for customers globally. The successful candidate would be joining a team that provides multiple services in the realm of UC&C to include Video Teleconferencing (VTC), Voice over IP (VoIP), Instant Messaging (IM), Presence, Audio/Video Streaming with some Public Branch Exchange (PBX) phone support within the enterprise. Responsibilities are based on tiered skill level for resolution supporting customers on all managed DCE/DTE plus scheduled or active Video Teleconferences. Candidate will become familiar with the use of Cisco Unified Communications Manager (CUCM), Cisco border controllers (CUBE/VCS), Multipoint Control Unit (MCU), Cisco Meeting Server (CMS), Telepresence Management Suite (TMS), Vbrick Rev, Integrated Management Controller (IMC) and various other tools as required.

Key Responsibilities:

Provide technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified

Communications Manager.

Provide technical knowledge of IM systems like Cisco Jabber, Webex or Microsoft Teams and Presence Services.

Experience with Audio/Video Streaming to include set top box, Vbrick Rev, and Cisco Integrated Management Controller (IMC).

Technical knowledge of VTC equipment such as TMS, CODEC, MCU and CMS.

Ability to provide system/equipment/specialized training, technical guidance to lower skill level employees and support engineering with projects.

Utilize knowledge of network topology; along with networked hardware and software tools listed above.

Provide VTC service and support to include scheduling, monitoring, administrative support, and technical assistance to customers.

Utilize ticketing software to manage plus prioritize workload and the ability to resolve break/fix and requests.

Perform IOS and Software upgrades.

Possess understanding of dialing protocols to include H.323, E.164 and SIP.

Troubleshoot common UC&C issues to include identifying and correcting issues with endpoints, bandwidth saturation, profiles, and misconfigurations then perform root cause analyses.

Assist in the development of the training, local guides, and Standard Operating Procedures (SOP) as they pertain to the UC environment.

Perform patching and ensure compliance with network security policies/procedures.

Creating/reporting notifications according to standard operating procedures.

Assist in responsibilities and participate in special projects as tasked by Management.

You’ll Bring These Qualifications:

TS/SCI security clearance with the ability to obtain a CI poly

IAT II certification (mandatory)

Desired skills/certifications:

Network +

ITIL Foundations or Agile Foundations

CCNP Collaboration (CLACCM) and or (CLCNF)

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Industries
Technology, Information and Media

Referrals increase your chances of interviewing at Equity Staffing Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Telecommunications Engineer” roles.

Telecommunications Field Engineer (3 years) (Intermediate Level)

Herndon, VA $70,000.00-$82,000.00 2 weeks ago

Telecommunications Network Engineer-Basic

Telecommunications Field Engineer (3 years) (Intermediate Level)- Fairfax County

Fort Meade, MD $86,900.00-$198,000.00 5 days ago

Fort Meade, MD $86,900.00-$198,000.00 3 weeks ago

Communications Engineer - Utility Scale Solar

Wireless Communications System Engineer I

Wireless Communications System Engineer I- Fairfax County

Telecommunications Specialist - Field Engineer

Arlington, VA $80,000.00-$160,000.00 2 weeks ago