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Principal Site Reliability Engineer (Prisma Access)

ZipRecruiter, Santa Clara

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Job Description

Company Description

Our Mission

At Palo Alto Networks, everything starts and ends with our mission: being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and believe that the unique ideas of every team member contribute to our collective success. Our values, crowdsourced by employees, come to life through disruptive innovation, collaboration, integrity, and inclusion.

As part of our team, you will shape the future of cybersecurity. We work fast, value ongoing learning, and respect each individual's needs. Our development and wellbeing programs include FLEXBenefits, mental and financial health resources, and personalized learning opportunities.

We believe in collaboration and in-person interactions, with most employees working full-time from our offices with flexibility as needed, fostering casual conversations, problem-solving, and trusted relationships.

Job Description

Due to government environment requirements, this position supports US Citizenship.

Your Career

Palo Alto Networks manages a large infrastructure and is a major GCP customer. As a Principal SRE, you will build and maintain highly reliable, scalable, and secure cloud infrastructure within a FedRAMP environment, driving operational excellence and adopting SRE best practices.

Our Infrastructure Platform includes Terraform, Kubernetes, GitLab CI/CD, GitOps, Prometheus, Grafana, Loki, Docker, GCP, Backstage, MySQL, PagerDuty, FireHydrant, Python, Bash, Java, NodeJS, and Go.

Your Impact

  • Design, build, and operate reliable, secure cloud infrastructure across multi-cloud environments
  • Ensure applications are production-ready, scalable, and resilient, collaborating with various teams
  • Develop expertise in new technologies and integrate them into our infrastructure, embracing AI tools
  • Develop automation tools, championing Infrastructure as Code and Monitoring as Code principles
  • Automate deployments and orchestrate monitoring and alerting solutions
  • Participate in on-call rotations to support critical systems
  • Lead root cause analysis and drive improvements
  • Contribute to SRE and DevOps initiatives aligned with business goals

Qualifications

Your Experience

  • Must be a US citizen
  • 7+ years in Infrastructure, SRE, or DevOps roles
  • BSc or MSc in Computer Science or related field, or equivalent experience
  • 4+ years with AWS and GCP, including architecture, services, networking, and PKI
  • Expertise in troubleshooting cloud infrastructure issues
  • Proficiency with Python and shell scripting; Golang a plus
  • Experience with Terraform, Helm, and AI tools for development
  • Strong Kubernetes and Linux skills
  • Experience with CI/CD, GitOps, GitLab, Jenkins
  • Excellent communication and collaboration skills
  • Self-managed, driven, with ownership and urgency
  • Ability to adapt to evolving technologies and threats
  • Ability to understand customer needs and provide RCA
  • Aligning technical decisions with business goals

Additional Information

The Team

Our engineering team is central to our mission of preventing cyberattacks. We innovate continuously, building products to solve unprecedented problems, and thrive in ambiguity and challenge.

Compensation Disclosure

Salary ranges from $147,000 to $237,500 annually, depending on qualifications, experience, and location. Compensation may include stock options and bonuses. For details, see our benefits documentation.

Our Commitment

We value diversity and inclusion, providing accommodations for qualified individuals with disabilities. Contact us at .

Palo Alto Networks is an equal opportunity employer. All information will be kept confidential according to EEO guidelines.

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