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Aalis Management Consulting is an 8(a) certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and dependability.Our team delivers stakeholder-focused support in the areas of Acquisition & Procurement Support, (IT) Financial Management, Program Management, and Logistics & Supply Chain Support. Visit us at Technical Writer
Client: Not For Profit
Location: Washington, D.C.
Number of Position(s): 1
Work Schedule: 8 am – 5 pm
Work Day: Monday– Friday
The Overall Purpose of The Position:
The purpose of this position is to document the internal team processes and other operational and support information. They will work closely with technical and operational resources to learn complex information and communicate it succinctly, precisely, and informatively.
Responsibilities:
- Researching and translating technical information into manuals and/or web-based documents for internal non-technical and technical users.
- Conducting interviews with various users, SMEs, technical staff, and quality assurance staff to gather data for documentation
- Observing production, developmental, and experimental activities to determine operating procedures and details.
- Testing the operational effectiveness of documentation and making ongoing updates as necessary.
- Editing, clarifying, and proofreading documents written by others, and coaching other technical staff on improving their documentation.
- Manage multiple, complex document projects and provide regular updates to project teams and the quality assurance manager.
- Creating and maintaining documentation within corporate guidelines.
- Performing additional tasks as assigned
- Ensure all written material is consistent with the organization’s brand message, business objectives, and stylistic standards.
- Communicating documented procedures effectively for the operational and technical users.
- Controlling and monitoring internal documentation, ensuring that high-quality, professional products are created and delivered on time.
- Participate in or facilitate Business Process Re-engineering activities with business partners.
- Actively participating in testing the technical processes for documentation purposes
- Must have a Bachelor’s degree from an accredited institution in a related field or equivalent related experience
- Must have 5-8 years of experience researching and writing system documentation.
- Must have 5-8 years of Microsoft Office proficiency, specifically Visio and Snag-It.
- Must have 5-8 years of experience writing technical documentation for internal audiences
- Must have 5-8 years of experience developing manuals and training guides.
- Proficiency with HTML and CSS.
- Proficiency in a UNIX environment.
- Excellent grammar, spelling, communication, organization, and time-management skills.
- Methodical, detail-oriented, efficient, organized, and resourceful.
- Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
- Deep interest in learning and documenting new technologies.
- Good communication and cross-functional interaction skills.
- Comfortable working in a deadline-driven environment and developing project management skills
- Developing, designing, or creating new ways to present information
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Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Marketing, Public Relations, and Writing/EditingIndustries
Internet Publishing
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