Signature IT World Inc

Senior Site Reliability Engineer

Signature IT World Inc, Washington

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Production support expertise with SRE Observability experience :
Proactive issue identification using observability tools.
Skills in using different monitoring & observability tools to track system performance
Production support activities including proactive identification of issues leveraging observability tools, Corelating inputs from various dashboards & tools to drive resolution
Experience in swiftly identifying probable failure points through the analysis of multiple inputs from the logs, observability dashboards, recent application changes, infra, network changes etc.
Basic level of trouble shooting on every layer of the tech stack (Application, Database, Infra (Container platforms) and Network )
Communication : Excellent communicator. Expected to actively lead and triage proactively identified issues/incidents where VPs/SVPs are also present in these calls.
Flexibility to work in 24 X 7 environment
Technical expertise:
Analysis of issues via Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Debugging of issues in VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
Debugging of issues in Containerization, Docker, Kubernetes, AWS, PCF, Azure
Analysis of issues via APM, NMON , Wireshark usage and analysis
Experience in UEM and synthetic monitoring set up
Optional skills:
ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
Development experience in some of the technologies -Java, Python, AWS, Azure, Oracle, Cassandra, SQL Server, My SQL and Mongo DB

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Contract

Job function

Job function
Information Technology
Industries
IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

Child care support

Pension plan

Paid maternity leave

401(k)

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