Ultimate LLC
Job Description
Position Overview
Ultimate Staffing Services is actively seeking a dedicated and detail-oriented Patient Access Specialist to join their client's team in Arizona. This position offers an excellent opportunity for individuals with strong customer service skills and a background in healthcare or pharmacy settings. The role is initially onsite in Phoenix, AZ, with the potential to transition to a hybrid work model after a successful 120-day period. Responsibilities
Perform accurate data entry and manage account and case creation. Provide customer service support to assist with overflow from other teams. Update account information from Med Billers and other sources to ensure accuracy. Work collaboratively to solve problems and make informed decisions in high-pressure, time-sensitive situations. Utilize professional-level computer skills, including Microsoft Office, email, and web-based applications. Engage with patients and healthcare providers to ensure a positive experience. Assist with maintaining databases, preferably with CRM systems such as Salesforce. Handle additional duties as needed to support the team and ensure smooth operations. Qualifications Strong and accurate data entry skills. Previous experience in a specialty pharmacy or customer service role is preferred. Professional-level computer skills, including Microsoft Office, email, and web-based applications. Experience in handling high-pressure situations with strong problem-solving and decision-making skills. Ability to multitask and manage time effectively in a fast-paced environment. Dependable with a strong work ethic and the ability to accept feedback and coaching. Experience with databases (CRM preferred) and understanding of healthcare or pharmaceutical industry challenges. Required Work Hours
The position operates Monday through Friday with two available shifts: 6:30 AM - 3:00 PM (7:30 AM - 4:00 PM outside of daylight savings) 8:30 AM - 5:00 PM (9:30 AM - 5:00 PM outside of daylight savings) Benefits
The position offers a pay rate of $21.00 per hour and is a temp-to-hire opportunity. The candidate will start onsite and, after successful completion of the initial 120-day period, may transition to a hybrid work schedule with three days working from home and two days in the office. Additional Details
The role is located onsite in Phoenix, AZ, with a start date of 09/16. Candidates must be available to work the designated hours and meet the job's requirements.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -082025-403425
Position Overview
Ultimate Staffing Services is actively seeking a dedicated and detail-oriented Patient Access Specialist to join their client's team in Arizona. This position offers an excellent opportunity for individuals with strong customer service skills and a background in healthcare or pharmacy settings. The role is initially onsite in Phoenix, AZ, with the potential to transition to a hybrid work model after a successful 120-day period. Responsibilities
Perform accurate data entry and manage account and case creation. Provide customer service support to assist with overflow from other teams. Update account information from Med Billers and other sources to ensure accuracy. Work collaboratively to solve problems and make informed decisions in high-pressure, time-sensitive situations. Utilize professional-level computer skills, including Microsoft Office, email, and web-based applications. Engage with patients and healthcare providers to ensure a positive experience. Assist with maintaining databases, preferably with CRM systems such as Salesforce. Handle additional duties as needed to support the team and ensure smooth operations. Qualifications Strong and accurate data entry skills. Previous experience in a specialty pharmacy or customer service role is preferred. Professional-level computer skills, including Microsoft Office, email, and web-based applications. Experience in handling high-pressure situations with strong problem-solving and decision-making skills. Ability to multitask and manage time effectively in a fast-paced environment. Dependable with a strong work ethic and the ability to accept feedback and coaching. Experience with databases (CRM preferred) and understanding of healthcare or pharmaceutical industry challenges. Required Work Hours
The position operates Monday through Friday with two available shifts: 6:30 AM - 3:00 PM (7:30 AM - 4:00 PM outside of daylight savings) 8:30 AM - 5:00 PM (9:30 AM - 5:00 PM outside of daylight savings) Benefits
The position offers a pay rate of $21.00 per hour and is a temp-to-hire opportunity. The candidate will start onsite and, after successful completion of the initial 120-day period, may transition to a hybrid work schedule with three days working from home and two days in the office. Additional Details
The role is located onsite in Phoenix, AZ, with a start date of 09/16. Candidates must be available to work the designated hours and meet the job's requirements.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -082025-403425