City of Baltimore
WWW Radio Dispatcher II- Department of Public Works
City of Baltimore, Baltimore, Maryland, United States, 21201
Radio Dispatcher II
A Radio Dispatcher II ensures prompt response by repair crews or emergency vehicles by utilizing a two-way base radio, telephone and related communications equipment to resolve citizen complaints or calls for assistance. Work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift to provide 24-hour coverage, seven days a week. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires moderate physical exertion. Minimum Qualifications: On or before the date of filing the application, each candidate must: Education: Have graduated from an accredited high school or possess a GED certification from an accredited institution. AND Experience: Have three years of experience in operating a two-way base radio and related communications equipment. OR Equivalency Notes: Have an equivalent combination of education and experience. Licenses, Registrations, and Certificates: Have three years of experience in operating a two-way base radio and related communications equipment. Knowledge, Skills, & Abilities: Knowledge of Federal Communications Commission rules and regulations. Knowledge of City street locations. Skill in the operation of two-way base radios and related communications equipment. Ability to speak clearly and concisely. Ability to read maps. Ability to establish and maintain effective working relationships. Ability to perform under high stress situations. Ability to maintain records. Additional Information: Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation: All persons, including current City employees, selected for this position must complete a mandatory six-months. Eligibility: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final. Education Accreditation: Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. Selection Process: All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order. Examination Process: Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. Baltimore City is an Equal Opportunity Employer.
A Radio Dispatcher II ensures prompt response by repair crews or emergency vehicles by utilizing a two-way base radio, telephone and related communications equipment to resolve citizen complaints or calls for assistance. Work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift to provide 24-hour coverage, seven days a week. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires moderate physical exertion. Minimum Qualifications: On or before the date of filing the application, each candidate must: Education: Have graduated from an accredited high school or possess a GED certification from an accredited institution. AND Experience: Have three years of experience in operating a two-way base radio and related communications equipment. OR Equivalency Notes: Have an equivalent combination of education and experience. Licenses, Registrations, and Certificates: Have three years of experience in operating a two-way base radio and related communications equipment. Knowledge, Skills, & Abilities: Knowledge of Federal Communications Commission rules and regulations. Knowledge of City street locations. Skill in the operation of two-way base radios and related communications equipment. Ability to speak clearly and concisely. Ability to read maps. Ability to establish and maintain effective working relationships. Ability to perform under high stress situations. Ability to maintain records. Additional Information: Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation: All persons, including current City employees, selected for this position must complete a mandatory six-months. Eligibility: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final. Education Accreditation: Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. Selection Process: All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order. Examination Process: Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. Baltimore City is an Equal Opportunity Employer.