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Consumer Banking Product Manager – Vice President

Jobright.ai, Columbus, Ohio, United States, 43224

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Consumer Banking Product Manager – Vice President

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Consumer Banking Product Manager – Vice President

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Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright.ai is an AI-powered career platform that helps you discover verified jobs directly from employer sites across the U.S. and tailor your applications with ease. Please note: Jobright is not a staffing agency and does not hire for these roles directly. Job Summary: Chase is a leading financial institution, and they are seeking a Vice President of Consumer Banking Product Management. In this role, you will innovate new product offerings, lead the product life cycle, and ensure the delivery of high-quality products that meet customer needs. Responsibilities: • Develops a product innovation strategy and vision that can explore how next-generation technology can better support on sales teams in providing value to customers • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability • Develop and maintain the product strategy and roadmap for the Customer Relationship Management (CRM) and Salesforce platform, ensuring alignment with business goals and customer needs. • Collaborate closely with key stakeholders and support cross-functional teams, including sales, marketing, IT, and customer support, to gather requirements and ensure successful product delivery. • Prioritize and manage the development of new features and enhancements, ensuring they meet user needs and improve the overall customer experience. • Analyze product performance and user feedback to identify areas for improvement and drive continuous enhancements. • Provide training and support to end-users and internal teams to ensure effective utilization of the Salesforce platform. Qualifications: Required: • 5+ years of experience or equivalent expertise in product management or a relevant domain area • Advanced knowledge of the product development life cycle, design, and data analytics • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management • Demonstrated knowledge of modern technology concepts including cloud computing and generative artificial intelligence and their application • Salesforce Expertise: Strong understanding of Salesforce CRM, including its features, capabilities, and best practices • Project Management: Proven experience in project management, with the ability to manage multiple projects simultaneously and deliver on time • Analytical Skills: Strong analytical skills to assess product performance and make data-driven decisions. • Communication Skills: Excellent verbal and written communication skills to effectively convey product vision and updates to stakeholders • Problem-Solving: Ability to identify problems and develop innovative solutions to enhance the product and user experience Preferred: • Demonstrated prior experience working in a highly matrixed, complex organization • Demonstrated prior experience translating business needs into actionable technology requirements • Agile Methodology: Experience working in an Agile development environment, with familiarity in using tools like JIRA • Having a technical background or understanding of software development processes and technologies • Have a Customer-Centric mindset, focusing on customer needs and the ability to translate them into actionable product features • Having prior experience in the CRM industry or a related field, with an understanding of sales processes and customer relationship management Company: Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase. Founded in 2000, the company is headquartered in New York, New York, USA, with a team of 10001+ employees. The company is currently Late Stage. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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