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AI Engagement Manager / Director
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AI Engagement Manager / Director
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Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: C3 AI is the Enterprise AI application software company delivering integrated products for developing and deploying enterprise AI applications. The AI Engagement Manager / Director will manage the creation of complex AI solutions, collaborate with stakeholders to define use cases, and drive adoption to ensure business value realization. Responsibilities: • Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements. • Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans. • Lead dedicated C3 AI teams comprising of Data Science, Application Development, Data Integration, Product Management and DevOps professionals. • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items. • Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews). • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations. • Quantify and track value metrics that can be realized from C3 AI solutions. • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion. • Develop high quality and polished internal and external communications to influence customer and C3 AI success. • Communicate effectively and proactively with customers to build trusted relationships. • Travel to customer sites (20% average) Qualifications: Required: • Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field • Minimum of 6 - 15 years business consulting and product delivery management experience with enterprise SaaS solutions • Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering • Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role • Strong customer orientation with a drive to build intimacy with users and their organizations’ needs • Data-driven, analytically oriented, with a commitment to process improvement • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas • Excellent presentation and written communication skills with keen attention to detail • Candidates must be authorized to work in the United States without the need for current or future company sponsorship Preferred: • Advanced Engineering degree or MBA Company: C3 AI is a provider of Enterprise AI software for accelerating digital transformation. Founded in 2009, the company is headquartered in Redwood City, California, USA, with a team of 1001-5000 employees. The company is currently Public Company. Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
IndustriesSoftware Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Engagement Manager jobs in
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AI Engagement Manager / Director
role at
Jobright.ai
Do you have the right skills and experience for this role Read on to find out, and make your application. 2 days ago Be among the first 25 applicants Join to apply for the
AI Engagement Manager / Director
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: C3 AI is the Enterprise AI application software company delivering integrated products for developing and deploying enterprise AI applications. The AI Engagement Manager / Director will manage the creation of complex AI solutions, collaborate with stakeholders to define use cases, and drive adoption to ensure business value realization. Responsibilities: • Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements. • Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans. • Lead dedicated C3 AI teams comprising of Data Science, Application Development, Data Integration, Product Management and DevOps professionals. • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items. • Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews). • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations. • Quantify and track value metrics that can be realized from C3 AI solutions. • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion. • Develop high quality and polished internal and external communications to influence customer and C3 AI success. • Communicate effectively and proactively with customers to build trusted relationships. • Travel to customer sites (20% average) Qualifications: Required: • Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field • Minimum of 6 - 15 years business consulting and product delivery management experience with enterprise SaaS solutions • Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering • Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role • Strong customer orientation with a drive to build intimacy with users and their organizations’ needs • Data-driven, analytically oriented, with a commitment to process improvement • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas • Excellent presentation and written communication skills with keen attention to detail • Candidates must be authorized to work in the United States without the need for current or future company sponsorship Preferred: • Advanced Engineering degree or MBA Company: C3 AI is a provider of Enterprise AI software for accelerating digital transformation. Founded in 2009, the company is headquartered in Redwood City, California, USA, with a team of 1001-5000 employees. The company is currently Public Company. Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
IndustriesSoftware Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Engagement Manager jobs in
Redwood City, CA . Community Engagement Manager |Social, Creator, & Partnership San Francisco, CA $100,000.00-$156,000.00 1 day ago Associate Customer Success Manager (HVLT) San Francisco, CA $79,200.00-$110,000.00 1 day ago Program Manager, Distribution Partnerships San Francisco, CA $118,400.00-$212,800.00 4 weeks ago Program Manager, Customer Success Enablement Redwood City, CA $95,000.00-$110,000.00 2 months ago San Mateo, CA $158,820.00-$201,920.00 5 days ago San Francisco, CA $120,000.00-$140,000.00 3 hours ago San Francisco, CA $120,000.00-$160,000.00 1 month ago San Mateo, CA $130,000.00-$175,000.00 1 month ago San Francisco, CA $105,000.00-$130,000.00 3 weeks ago San Francisco, CA $142,000.00-$177,500.00 2 weeks ago San Francisco, CA $125,500.00-$220,800.00 5 days ago Customer Success Manager II, Global Strategic San Francisco, CA $100,000.00-$110,000.00 2 weeks ago San Francisco, CA $130,000.00-$190,000.00 2 weeks ago Customer Engagement Manager - San Francisco, Bay Area San Francisco, CA $90,000.00-$115,000.00 2 months ago San Mateo, CA $80,000.00-$165,000.00 5 months ago Customer Success Manager (Social, Remote) San Francisco, CA $75,000.00-$85,000.00 1 month ago San Ramon, CA $105,000.00-$135,000.00 2 months ago Redwood City, CA $150,000.00-$170,000.00 2 weeks ago Redwood City, CA $160,000.00-$180,000.00 1 month ago Manager, Organic Social Channels & Community San Francisco, CA $72,000.00-$108,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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