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Job Summary:
C3 AI is the Enterprise AI application software company delivering integrated products for developing and deploying enterprise AI applications. The AI Engagement Manager / Director will manage the creation of complex AI solutions, collaborate with stakeholders to define use cases, and drive adoption to ensure business value realization.
Responsibilities:
• Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements.
• Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans.
• Lead dedicated C3 AI teams comprising of Data Science, Application Development, Data Integration, Product Management and DevOps professionals.
• Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items.
• Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews).
• Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations.
• Quantify and track value metrics that can be realized from C3 AI solutions.
• Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
• Develop high quality and polished internal and external communications to influence customer and C3 AI success.
• Communicate effectively and proactively with customers to build trusted relationships.
• Travel to customer sites (20% average)
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field
• Minimum of 6 - 15 years business consulting and product delivery management experience with enterprise SaaS solutions
• Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering
• Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role
• Strong customer orientation with a drive to build intimacy with users and their organizations’ needs
• Data-driven, analytically oriented, with a commitment to process improvement
• Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas
• Excellent presentation and written communication skills with keen attention to detail
• Candidates must be authorized to work in the United States without the need for current or future company sponsorship
Preferred:
• Advanced Engineering degree or MBA
Company:
C3 AI is a provider of Enterprise AI software for accelerating digital transformation. Founded in 2009, the company is headquartered in Redwood City, California, USA, with a team of 1001-5000 employees. The company is currently Public Company.
Seniority level
Seniority level
Executive
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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