Serafina Back Bay
Serafina Boston , encompassing Serafina Seaport and Serafina Back Bay, is seeking a motivated and dynamic Assistant General Manager (AGM) to join our team at our Back Bay location. The ideal candidate will play a crucial role in supporting the restaurant’s operations and driving sales performance. As an AGM, you will work closely with the General Manager (GM) to ensure that all aspects of the store run smoothly while providing exceptional customer service and being a presence on the floor. This position requires strong leadership skills and an exceptional passion for a positive guest experience. We are looking for a strong candidate that has at least 5 years of restaurant management experience. Prior experience with Toast POS and OpenTable is a plus.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Key Responsibilities : Assist in managing daily store operations, ensuring compliance with company policies and procedures. Train and mentor staff on effective sales techniques and customer service best practices. Assist with monthly inventory Maintain a clean and organized restaurant environment that enhances the guest experience. Handle customer inquiries and resolve issues promptly. Foster a positive team environment through effective communication and leadership. Completing miscellaneous tasks as assigned by the GM Skills : Strong time management skills to prioritize tasks effectively in a fast-paced environment.Demonstrated ability in management with a focus on achieving operational excellence.Multilingual abilities are a plus to cater to diverse guest and employee needs.Excellent leadership skills to motivate and inspire team members towards common goals.Strong sales acumen with a guest-centric approach.
Benefits :
Employee discounts Health insurance Paid time off
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A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Key Responsibilities : Assist in managing daily store operations, ensuring compliance with company policies and procedures. Train and mentor staff on effective sales techniques and customer service best practices. Assist with monthly inventory Maintain a clean and organized restaurant environment that enhances the guest experience. Handle customer inquiries and resolve issues promptly. Foster a positive team environment through effective communication and leadership. Completing miscellaneous tasks as assigned by the GM Skills : Strong time management skills to prioritize tasks effectively in a fast-paced environment.Demonstrated ability in management with a focus on achieving operational excellence.Multilingual abilities are a plus to cater to diverse guest and employee needs.Excellent leadership skills to motivate and inspire team members towards common goals.Strong sales acumen with a guest-centric approach.
Benefits :
Employee discounts Health insurance Paid time off
#J-18808-Ljbffr