Care Coordinator-Dementia

Salary : $74,505.60 - $84,281.60 Annually
Location : Monroe, WI
Job Type: Full-Time
Job Number: 2021-00350
Department: Pleasant View Nursing Home
Opening Date: 08/20/2025
Description/Summary
The purpose of the Care Coordinator-Dementia is to provide assessment, coordination, and execution of the nursing care needs of individuals primarily with dementia living both long and short term at Pleasant View Nursing Home and the O'Rourke Dementia Stabilization Unit.
Essential Duties and Responsibilities
ESSENSTIAL DUTIES AND RESPONSIBILITIES including the following:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Overall Functions

• Receive a report from the nurse on the previous shift, listen to updates, changes, and new information. Present a comprehensive report to the nursing assistants. Confirm understanding of assignments and requests as well as the time that these are due to be completed. Review the schedule for therapy, the beauty shop, programs for the day and outside appointments.
• Conduct rounds on the unit upon arrival; monitoring the appearance of the unit, the appearance of the residents. Communicate observations to the appropriate staff for follow through and attention.
• Coordinate the duties and responsibilities for the day with the RCC and/or the RN Supervisor.
• Monitor the duties of the nursing assistants for completeness and in conjunction with the plan of care.
• Record resident information using the electronic chart or the clinical record.
• Responsible for the care and service to the residents in coordination with the RCC and under the direction of the DON. Responsible to fulfill the duties of a staff nurse.
• Complete assessment of the resident upon admission, quarterly and upon change of condition.
• Complete accident/ incident skin injury reports as necessary reviewing them for completeness. Complete the investigation of the root cause. Monitor the follow up review of care plans for effective and appropriate interventions.
• Communicate with Medical Providers reviewing the plan of care with updates as to improvements, changes in condition and decline in condition.

Nursing Care Functions

• Inform nursing staff of new admissions and information about this new resident. Monitor that the room is ready, and that the supplies and equipment have been delivered to the room.
• Prepare and administer medication to residents. Observe and record resident's response to medication, physical and mental condition.
• Perform prescribed nursing treatment and monitor for effectiveness.

• Monitor resident's condition, assess resident change in condition, communicate with the physician and report to the RCC and/or RN Supervisor.

• Review current and new MD orders

• Complete documentation in the clinical record accurately and comprehensively, providing subjective and objective data, the plan and effectiveness of the plan.

• Assist in developing resident care plans and/or updates/revisions.
• Order and stock pharmaceutical supplies and medications.

• Provide comfort for emotionally distressed residents and residents' families.
• Provide information to residents and families, offering choice. Communicate openly providing appropriate updates of current status and progress.

• Identify resident care needs and provide input to the development of the care plan.
• Make rounds with physicians as necessary. Encourage attending physicians to record and sign progress notes, physicians' orders, etc., on a timely basis.
• Monitor medication administration and treatment schedules observing that they are being administered as ordered and provided as scheduled.
• Review medication record for completeness of information, accuracy in the transcription of physician orders, and adherence to stop order guidelines.
• Inspect the nursing service treatment areas daily to monitor that they are maintained in a clean and safe manner.
• Consult with the resident's physician in planning resident care, treatment, rehabilitation, etc., as necessary.
• Notify the resident's attending physician and HCPOA when there is a significant change in the resident's condition.

• Provide residents' family with condition updates.
• Assist with routine resident care such as ambulatory activity, transfers, ADLs, etc. as time permits.

Personnel Functions

• Understand and follow the Green County and Pleasant View Employee Handbooks. Follow facility guidelines and is responsible to read and understand updates, memos, and educational sessions.
• Fulfill work schedule by arriving to the work station at the start of the shift. Meet attendance standards. Will fill in for open shifts.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with the team on a regularly scheduled basis to promote effective communication, timely problem solving, and the improvement of services.
• Attend all mandatory meetings and in-services and complete the make-up session in a timely manner. Encourage staff attendance as well.
• Monitor that privacy and confidentiality of resident information is upheld. Monitor that facility computers are used for resident related services only. Monitor that employee cell phones are kept in the employee locker room or employee vehicle.
• Work cooperatively and collaboratively with other nurses and nursing assistants assisting one another as needed and when requested. Be a positive team member. Refrains from speaking negatively, engagement in gossip and the criticism of fellow employees.
• Communicate concerns, questions, frustrations and complaints to the ADON/ DON in a timely and confidential manner. In the event that this communication is not resolved, communication of this will be presented to the Administrator.
• Be aware that performance and conduct reflects positive customer service to internal and external customers.
• Attend all mandatory in-services or complete the make-up session in a timely manner.
• Attend and participate in unit meetings, department meetings and other meetings as assigned
• Keep personal items, cell phone in the employee locker or in the employee's vehicle. Understand that cell phones are not to be used during paid work time.
• Understand that job performance will be reviewed for a clear understanding of expectations and that job performance that does not meet standards and guidelines may result in disciplinary action up to and including termination.

Safety and Sanitation

• Monitor personnel observing that they are following established safety guidelines in the use of equipment and supplies.
• Monitor that nursing service work areas are maintained in a clean and sanitary manner.
• Monitor that all resident rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner.
• Monitor that nursing service personnel participate in fire safety and disaster preparedness drills in a safe and professional manner.
• Monitor that nursing service personnel follow infection control guidelines.
• Monitor that nursing service personnel follow established hand washing guidelines.

Care Plan and Assessment Functions

• Complete assessments of the resident as needed.
• Provide input for the development of a written plan of care for each resident that identify the problems/needs of the resident, indicate the care to be given, goals to be accomplished, and which professional service is responsible for each element of care.
• Be aware of resident care plans i.e. resident goals, problems, approaches, and effectiveness.
• Observe that personnel involved in providing care to the resident is aware of the care plan and that care plans are used in administering daily care to the resident.

Resident Rights

• Maintain the confidentiality of all resident personal health information.
• Monitor that residents are treated fairly, and with kindness, dignity, and respect.
• Monitor that nursing care is provided privately and that nursing service personnel knock before entering the resident's room.
• Monitor that nursing service personnel are knowledgeable of the residents' rights.

Qualifications
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE

• Associate or Bachelor's degree in nursing with valid Wisconsin RN license
• Two years nursing experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• Dementia nursing experience preferred.
• Pleasant View Nursing Home is a 24-hour facility which requires continuous care for residents, therefore employees must meet attendance standards by arriving to work on time, work all scheduled shifts and extra shifts that are agreed to work and have an overall excellent attendance record.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Wisconsin RN License

Other
LANGUAGE SKILLS

• Ability to analyze data and information using established criteria, in order to define consequences and to consider and select alternatives.
• Ability to compare, count, differentiate, measure and/or sort data and information.
• Ability to assemble, copy, record, and transcribe data.
• Ability to classify, compute, tabulate, and categorize data.

• Ability to counsel, treat, and mediate, which may include providing first line supervision.
• Ability to persuade and convince others.
• Ability to advise and interpret how to apply guidelines and standards to specific situations.
• Ability to utilize advisory data and information such as physicians' orders, medical charts, drug reference manuals, medical books, lab reports, incident/accident reports, care plans, admission and discharge forms, maintenance orders, x-ray reports, technical operating manuals, guidelines, non-routine correspondence and laws.
• Ability to communicate effectively with physicians, PVNH nursing staff, PVNH administrative and support service staff, residents, residents' families, therapists, psychologists, and social workers.

MATHEMATICAL SKILLS

• Ability to calculate percentages, fractions and decimals.
• Ability to calculate volume, ratios, present values, spatial relationships.
• Ability to interpret basic descriptive statistical reports.

REASONING ABILITY

• Ability to use functional reasoning development in performing functions within influence systems such as associated with supervising, managing, leading, teaching, directing, and controlling.
• Ability to apply situational reasoning ability by exercising judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory or judgmental criteria.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to operate equipment and machinery requiring complex and rapid adjustments such as sphygmomanometer, otoscope, syringes, feeding pumps, IVs, O2 cannulas and concentrators, nasal tubes, stethoscopes, glucometer, nebulizer, suction machines, and oxygen equipment, and thermometers.
• Ability to handle, load and unload, and move and guide material using simple tools.
• Ability to coordinate eyes, hands, feet, and limbs in performing semi-skilled movements.
• Ability to exert mildly heavy physical effort in moderate to heavy work, including lifting, carrying, pushing and pulling.
• Ability to exert mildly heavy physical effort in moderate to heavy work in a work day, including lifting/carrying (0-34 lbs. approximately 34-66%; 35-100+ lbs. approximately 1-33%).
• Ability to push/pull residents and other necessary items related to performing the RN role (1-24lbs. approximately 34-66%; 25-100+ lbs. approximately 1-33%).
• Ability to recognize and identify degrees of similarities or differences between characteristics of colors, forms, sounds, odors, textures etc. associated with objects, materials, and ingredients.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

• In regards to environment factors work under moderately safe and comfortable conditions with potential factors such as odors, smoke, potential violence, noise, disease.

Green County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Pleasant View Nursing Home offers a competitive benefits package to regular full-time employees including: Health, Dental, and Vision Insurance; Life Insurance, Long-term Disability Insurance, Short-Term Disability Insurance, Retirement through Wisconsin Retirement System, BESTflex, PTO, and vacation.