Quality Assurance Director

     Job DESCRIPTION                                                                                           

Department

Operations

Job Title

Quality Assurance Director

Reports to

CFO/COO

General Description:

The Quality Assurance (QA) Bakery Director oversees the quality and safety of all bakery products, ensuring they meet established specifications and regulations. This role involves leading the bakery in quality control, enhancing and/or managing food safety plans, conducting training, and monitoring production processes.

Type of position:

   Full-time             Seasonal       

   Part-time

   Contractor

   Intern

Hours: 40 - 50/week

   Exempt

   Nonexempt

General Description & REQUIREMENTS

Responsibilities:

·         Ensure product safety and quality standards are met through the manufacturing process.

·         Ensure a clean, sanitary workplace throughout multiple facilities.

·         Responsible for maintaining monitoring systems for food safety, process control, GMPs and food handling. This includes temperature checks, environmental testing, etc.

·         Address complaints and/or quality concerns, and scrutinize our processes, liaising with customers and vendors as needed.

·         Develop and implement a quality control program ensuring that the integrity of our products is maintained throughout the supply chain.

·         Conduct daily food sensory evaluations with the bakery team to identify defects and provide improvement direction.

·         Oversee our HACCP plan and food safety program, including our annual AIB audit. Take the lead on all inspections, announced or unplanned.  

·         Partner across departments to ensure compliance with HACCP, food safety and GMPs.

·         Continue to educate, train, and motivate team on aspects of quality and GMPs.

·         Implement effective Traceability, Stock Recovery, and Recall Programs, including timely mock traceability exercises and escalation of concerns.

·         Ensures that all staff are compliant with Company’s policies and procedures, as well as city, state and federal laws

About you:

·         Assertive, outspoken, and collaborative.  Demonstrated ability to navigate and influence internal and external relationships and tough situations.

·         Maintain high standards and expectations for people, process, and product.

·         Dedicated work habits, takes initiative, sets high standards .

·         Fluent in both written and spoken English. Spanish a plus.

·         Communicates information effectively , efficiently , and proactively.

·         Demonstrates positive leadership characteristics, which inspire team members to meet and exceed standards.

·         Proficient using spreadsheets, data analysis, and ability to utilize traditional software programs such as email, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed;

·         Day shift role with the ability to work some nights and/or weekends as needed.

·         Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions.

·         Ability to perform essential job functions under pressure, maintain professionalism when working under stress.

·         Ability to work in food production areas with wet, cold, and/or humid conditions, near moving mechanical parts, and in moderate to loud noise levels.

work experience requirements

-      2+ years as a Quality Assurance Director or similar

-      2+ years in a bakery setting

-      Experience with GFSI, SQF, and/or AIB audits desirable

education requirements

-      Bachelor of Science Degree in Food Science, Food Technology, Chemistry, Microbiology or similar

-      Certified in HACCP, SQF practitioner, and GFSI standard

-      Internal audit trained

-      Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

More detail about Orwashers Bakery part of Orwashers, please visit