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inSync Staffing

Customer Service - Call Center Associate

inSync Staffing, Arizona City, Arizona, United States, 85123

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Customer Service - Call Center Associate Hours: Monday-Friday 6:00AM-2:30PM Must be able to work EST time hours: 9:00AM-5:30PM EST Pay Rate: $18.00/hr, paid Location: Onsite - Mesa, AZ 85201 Temp to Hire

Summary We are looking for an entry-level

Customer Care Specialist

with a passion for helping others and an eagerness to join our growing team.

Duties

Provide excellent customer service to rental car customers by addressing general inquiries, receipts, or payments related to tolls and violations. Always keep a smile in your voice. Use available tools and resources to reach complete and accurate resolutions for customer issues. Place clear and concise notes on customer accounts for documentation and tracking purposes. Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance. Using multiple applications while working with security credit card/personal data Complete other duties as assigned. Requirements

Drug and Background screening 1 year of call center experience HS Diploma or GED Must be able to work 9am-5:30pm Eastern time zone Benefits

Health Insurance Health Savings Account Dental Insurance Vision Insurance Flexible Spending Accounts Life Insurance Retirement Plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.