AdventHealth
Medical Receptionist-Customer Service Specialist - AdventHealth Shawnee Mission Medical Group
AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians, and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion. As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission, and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings, and an associate child-care center. We're also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations. Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan, and support in achieving your personal health goals through our Associate Wellness Department. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind, and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam, and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The opportunity to work at locations throughout Shawnee Mission, Overland Park, Merriam, and Lenexa with additional office locations in Spring Hill, Paola, and Kansas City. This role will be supporting locations with medical specialties such as: Primary Care Endocrinology Cariology Fertility Pulmonology Neurology General Surgery Specialty Medical Provider Talent Pool - ability to float to different specialties to gain experience! The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities. Responsibilities may include answering incoming phone calls, greeting individuals coming into the department, checking patients in via the computer, collecting applicable co-pay, deductibles, and/or coinsurance amounts from patients; post payments; scheduling appointments and/or follow-up appointments; making new patient folders The value you'll bring to the team: Greets patients and visitors in a prompt, courteous, and helpful manner. Demonstrates good judgment in routing/answering phone calls; assures that all in-coming calls are answered and screened, then directed to the appropriate area and that messages are relayed timely and to the appropriate area. Maintains a pleasant, caring attitude when communicating with guests and patients through face to face or phone contact. Works collaboratively with Leadership to provide accurate and timely projects. Demonstrates and conveys a favorable image of the Medical Center. The expertise and experiences you'll need to succeed: Minimum qualifications: High School Diploma or Equivalent 1 Year of Experience Preferred qualifications: Associate's Degree or Graduate of a Technical School 1 Year of Position-Related Experience This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. Category: Patient Financial Services Organization: AdventHealth Shawnee Mission Schedule: Full-time Shift: 1 - Day Req ID: 25033498 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.
AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians, and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion. As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission, and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings, and an associate child-care center. We're also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations. Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan, and support in achieving your personal health goals through our Associate Wellness Department. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind, and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam, and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The opportunity to work at locations throughout Shawnee Mission, Overland Park, Merriam, and Lenexa with additional office locations in Spring Hill, Paola, and Kansas City. This role will be supporting locations with medical specialties such as: Primary Care Endocrinology Cariology Fertility Pulmonology Neurology General Surgery Specialty Medical Provider Talent Pool - ability to float to different specialties to gain experience! The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities. Responsibilities may include answering incoming phone calls, greeting individuals coming into the department, checking patients in via the computer, collecting applicable co-pay, deductibles, and/or coinsurance amounts from patients; post payments; scheduling appointments and/or follow-up appointments; making new patient folders The value you'll bring to the team: Greets patients and visitors in a prompt, courteous, and helpful manner. Demonstrates good judgment in routing/answering phone calls; assures that all in-coming calls are answered and screened, then directed to the appropriate area and that messages are relayed timely and to the appropriate area. Maintains a pleasant, caring attitude when communicating with guests and patients through face to face or phone contact. Works collaboratively with Leadership to provide accurate and timely projects. Demonstrates and conveys a favorable image of the Medical Center. The expertise and experiences you'll need to succeed: Minimum qualifications: High School Diploma or Equivalent 1 Year of Experience Preferred qualifications: Associate's Degree or Graduate of a Technical School 1 Year of Position-Related Experience This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. Category: Patient Financial Services Organization: AdventHealth Shawnee Mission Schedule: Full-time Shift: 1 - Day Req ID: 25033498 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.