Centre Manager (Tampines Mall Outlet) #Robotics #Coding #NJH

Responsibilities & Duties Be a key player in the customer acquisition team to onboard new parents to the company's community Share the company's vision and recommend suitable coding programs for students Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement Maintain customer relationships and build a strong the company's community. Act as parents’ advocate and manage relationships with them Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received Work with the teaching team to assess the students and follow up with parents for conversion Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research Ensure that all customer information is properly documented and updated in the CRM system Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents Skills & Qualifications Min. 2 years in Education or Learning & Development Industry handling admission / enrolment and student engagement Diploma or Degree in any discipline Strong communication and problem solving skills Driven, fast learner, proactive and ability to work in a fast-paced environment Organised, detail-oriented and ability to manage different projects at once Get things done attitude, self-driven You are very meticulous and independent, able to set own priorities with time management to complete projects timely Additional (Good-to-Have!) You love to learn and expand knowledge in Computer Science and/or Engineering Strong communication and problem solving skills. Open-minded and dynamic You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training Location: Tampines Mall Company background:

Learning in Coding / Robotics for Primary & Secondary school kids. Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF) Salary: $3500 to $3800 per month + quarterly / annual bonus Jessie Hoe Huey Miin CEI R1103861 EA: 99C4599

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