Bond Talent Partners
Customer Success Associate
Bond Talent Partners, San Francisco, California, United States, 94199
This range is provided by Bond Talent Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$105,000.00/yr - $120,000.00/yr Direct message the job poster from Bond Talent Partners Founder of Bond Talent Partners | Ex-Amazon, TikTok, xAI & Darktrace | Founder of Beyond City Limits
Our client is re-engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. They're leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, they're looking for a Customer Success Associate to ensure their SMB and mid-market customers enjoy a seamless and engaging experience on Metaview, driving retention and growth. Metaview is re-engineering hiring with AI and recently announced a $35M Series B led by Google Ventures, growing 5x YoY. This Customer Success Associate role offers a career-defining opportunity to join a tiger team, shape the CS function from the ground up, and gain exposure to a world-class GTM team at a pivotal moment of hyper-growth. Your role will be to: Onboard like a pro:
Deliver high-impact onboarding for new SMB and mid-market customers, ensuring a smooth ramp and quick path to value. Drive product adoption at scale:
Use data to proactively identify and engage customers, helping them unlock key features. Own account health:
Track usage to detect risk, balancing higher-touch engagements with a scaled approach. Solve problems fast:
Jump in to support users when issues arise, coordinating with technical teams as needed. Systematize what works:
Help design and refine a scalable approach to Customer Success that supports thousands of users. Champion the customer voice:
surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging. To be successful in this role, we believe the ideal candidate will bring: 3+ years’ experience in a customer/stakeholder-facing role. This could be in Customer Success, Sales, RevOps, or similar. You get energised by meeting new people and spread that energy to them through your approach. A confident communicator. Their customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. A love for experimenting and trying new ideas without fear of iterating and failing. What’s in it for you Part of their founding Customer Success team: a phenomenal platform for accelerated career growth. Optimising value from the best product in a new category that already generates a ton of customer love. Generous salary and equity in a Series A startup growing 4x YoY. All the benefits you expect and more. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Customer Service and Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Bond Talent Partners by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Customer Success Associate jobs in
San Francisco, CA . Associate Customer Success Manager (HVLT)
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San Francisco, CA $90,000.00-$120,000.00 1 month ago San Francisco, CA $130,000.00-$190,000.00 2 weeks ago San Francisco, CA $90,000.00-$110,000.00 3 weeks ago Customer Success Manager (Social, Remote)
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Walnut Creek, CA $55,000.00-$75,000.00 2 years ago San Francisco, CA $105,000.00-$130,000.00 4 weeks ago San Francisco, CA $120,000.00-$160,000.00 3 months ago Customer Success Manager - India (Remote)
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San Francisco, CA $145,000.00-$160,000.00 2 weeks ago San Francisco, CA $90,000.00-$120,000.00 1 month ago San Francisco, CA $140,000.00-$160,000.00 1 month ago San Francisco, CA $90,000.00-$150,000.00 2 months ago San Francisco, CA $120,000.00-$140,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
$105,000.00/yr - $120,000.00/yr Direct message the job poster from Bond Talent Partners Founder of Bond Talent Partners | Ex-Amazon, TikTok, xAI & Darktrace | Founder of Beyond City Limits
Our client is re-engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. They're leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, they're looking for a Customer Success Associate to ensure their SMB and mid-market customers enjoy a seamless and engaging experience on Metaview, driving retention and growth. Metaview is re-engineering hiring with AI and recently announced a $35M Series B led by Google Ventures, growing 5x YoY. This Customer Success Associate role offers a career-defining opportunity to join a tiger team, shape the CS function from the ground up, and gain exposure to a world-class GTM team at a pivotal moment of hyper-growth. Your role will be to: Onboard like a pro:
Deliver high-impact onboarding for new SMB and mid-market customers, ensuring a smooth ramp and quick path to value. Drive product adoption at scale:
Use data to proactively identify and engage customers, helping them unlock key features. Own account health:
Track usage to detect risk, balancing higher-touch engagements with a scaled approach. Solve problems fast:
Jump in to support users when issues arise, coordinating with technical teams as needed. Systematize what works:
Help design and refine a scalable approach to Customer Success that supports thousands of users. Champion the customer voice:
surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging. To be successful in this role, we believe the ideal candidate will bring: 3+ years’ experience in a customer/stakeholder-facing role. This could be in Customer Success, Sales, RevOps, or similar. You get energised by meeting new people and spread that energy to them through your approach. A confident communicator. Their customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. A love for experimenting and trying new ideas without fear of iterating and failing. What’s in it for you Part of their founding Customer Success team: a phenomenal platform for accelerated career growth. Optimising value from the best product in a new category that already generates a ton of customer love. Generous salary and equity in a Series A startup growing 4x YoY. All the benefits you expect and more. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Customer Service and Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Bond Talent Partners by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Customer Success Associate jobs in
San Francisco, CA . Associate Customer Success Manager (HVLT)
San Francisco, CA $79,200.00-$110,000.00 3 days ago Customer Service Representative - State Farm Agent Team Member
Walnut Creek, CA $55,000.00-$85,000.00 2 years ago San Francisco, CA $50,000.00-$120,000.00 10 months ago United States $80,000.00-$110,000.00 2 weeks ago San Francisco, CA $65,000.00-$90,000.00 2 weeks ago San Francisco, CA $120,000.00-$160,000.00 1 month ago San Francisco, CA $72,000.00-$108,000.00 3 days ago San Francisco, CA $120,000.00-$140,000.00 1 day ago San Francisco County, CA $120,000.00-$150,000.00 2 weeks ago Customer Success Specialist (Full-Time/Intern)
San Francisco, CA $90,000.00-$120,000.00 1 month ago San Francisco, CA $130,000.00-$190,000.00 2 weeks ago San Francisco, CA $90,000.00-$110,000.00 3 weeks ago Customer Success Manager (Social, Remote)
San Francisco, CA $75,000.00-$85,000.00 1 month ago Customer Relations Representative - State Farm Agent Team Member
Walnut Creek, CA $55,000.00-$75,000.00 2 years ago San Francisco, CA $105,000.00-$130,000.00 4 weeks ago San Francisco, CA $120,000.00-$160,000.00 3 months ago Customer Success Manager - India (Remote)
San Francisco, CA $120,000.00-$170,000.00 1 day ago Customer Success Manager- US/Canada (Remote)
San Francisco, CA $110,000.00-$160,000.00 2 weeks ago Enterprise Customer Success Manager, AMER
San Francisco, CA $145,000.00-$160,000.00 2 weeks ago San Francisco, CA $90,000.00-$120,000.00 1 month ago San Francisco, CA $140,000.00-$160,000.00 1 month ago San Francisco, CA $90,000.00-$150,000.00 2 months ago San Francisco, CA $120,000.00-$140,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr