TOTAL WAREHOUSE Inc
We are looking for a highly motivated and customer-focused Accounts Receivable (AR) Specialist to join our
growing Finance team. This is a great opportunity for someone with a strong attention to detail and a passion
for driving cash flow improvements through proactive customer engagement. You will play a key role in
managing invoicing, collections, and customer account resolution in a fast-paced, learning-driven environment.
Requirements
Job Responsibilities :
- Manage the full-cycle accounts receivable process, including invoicing, payment tracking, and account reconciliation
- Proactively communicate with customers via email and phone to follow up on outstanding invoices and ensure timely payments
- Research and resolve billing discrepancies or customer inquiries in a timely and professional manner
- Maintain accurate records of collections efforts and customer communications
- Collaborate with sales, operations, and finance teams to ensure billing accuracy and alignment
- Assist with cash application, customer credit memos, and unapplied payments
- Generate AR aging reports and provide insights on collection status and risk accounts
- Support month-end close procedures related to AR, including revenue accruals and reconciliations
- Contribute to continuous process improvements and help optimize the AR workflow
- Maintain organized and audit-ready AR documentation
Education and Experience :
- Associate's Degree
- Equivalent combination of education and hands-on experience in AR or finance operations
- Strong communication skills with a customer-first mindsetable to confidently and respectfully follow up on overdue payments
- High level of accuracy and attention to detail in data entry and reconciliation
- Ability to manage multiple priorities and meet deadlines
- Problem-solving mindset with a desire to improve processes
- Collaborative team player with a proactive and professional attitude
- Experience with accounting or ERP systems (e.g., NetSuite, QuickBooks, or similar) is preferred
- Comfortable working independently and taking ownership of assigned accounts
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