PlayStation Network
Manager, UX Design Operations
PlayStation Network, San Mateo, California, United States, 94409
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today, were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Manager, UX Design Operations
San Mateo, CA About the Role
We are looking for an experienced and forward-thinking Manager to lead an impactful team of Design Program Managers dedicated to optimizing how our UX Design organization works. You will play a key role in optimizing our frameworks and workflows, championing innovative tools, and driving collaboration across teams. You will collaborate with leadership and cross-functional partners to provide clear guardrails while empowering teams to move quickly. This role is both strategic and hands-on, youll directly manage a team and serve as a key advocate for the development and adoption of tools and processes that empower the broader design organization. What Youll Do
Be a collaborative catalyst : You will lead critical initiatives to optimize work management practices, cultivate an environment of tight-knit collaboration, and further shared understanding across teams, leadership, designers. You will be a multiplier who inspires and motivates others to do their best work. A Subject Matter Expertise in Design:
You will strategically drive both the process, and the work with designers, writers, and researchers. You will integrate complex workstreams - championing accessibility, integrating deeply with design systems, and ensuring design excellence through engineering handoffs and QA. Connect the dots:
A true systems thinker, you will always have a line of sight to the big picture, constantly connecting the dots and identifying the root causes of problems not just treating the immediate symptoms. Champion Design Ops Excellence:
You will continuously refine operational processes, strengthen feedback and learning loops, lead the implementation of our long-term Design Operations strategy, and drive consistency across our embedded design operations practices. A Trusted Partner:
Teams you work with will see you as their reliable and trusted partner, acting as an advisor and as their design operations point of contact. About You
You thrive at the intersection of design and process, and are passionate about building systems that improve how teams collaborate and create. You balance sophisticated problem-solving with operational execution and excel at empowering individuals to grow and succeed in their roles. Qualifications
Proven experience as a people manager in a design team working on diverse projects Strong communication skills, with the ability to articulate concepts and rationale clearly and persuasively to varied audiences A shown history of fostering operational excellence, tooling implementation, and scaling efficient processes An ability to collaborate with Product Management, Engineering, and other collaborators to deliver effective solutions An in-depth understanding of best-in-class design processes that deliver quality user experiences, with a proactive approach to identifying and addressing areas for improvement #LI-LF1
Please refer to ourCandidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each roles base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIEs top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more. The estimated base pay range for this role is listed below. $169,500 - $254,300 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Have you ever worked for a Sony company previously? * Select... Are you authorized to work in the United States? * Select... Will you now, or in the future, require sponsorship to work in the United States? * Select... Will you need relocation assistance to work at this role's specified location? * Select... Are you related to, or in a close personal relationship with, anyone who currently works for SIE or any SIE-affiliated studios? (This includes spouses, domestic partners, and significant others.) * Select... If yes, please state their name, the department or studio they work for, and their job title (if you know it). By selecting "Yes", I am certifying that, to the best of my knowledge, the information I have provided in this employment application is true and correct. * Select... US Voluntary Demographic Question
Voluntary Self-Identification Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.
This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a protected veteran under United States law if any of the following apply to you: Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. #J-18808-Ljbffr
San Mateo, CA About the Role
We are looking for an experienced and forward-thinking Manager to lead an impactful team of Design Program Managers dedicated to optimizing how our UX Design organization works. You will play a key role in optimizing our frameworks and workflows, championing innovative tools, and driving collaboration across teams. You will collaborate with leadership and cross-functional partners to provide clear guardrails while empowering teams to move quickly. This role is both strategic and hands-on, youll directly manage a team and serve as a key advocate for the development and adoption of tools and processes that empower the broader design organization. What Youll Do
Be a collaborative catalyst : You will lead critical initiatives to optimize work management practices, cultivate an environment of tight-knit collaboration, and further shared understanding across teams, leadership, designers. You will be a multiplier who inspires and motivates others to do their best work. A Subject Matter Expertise in Design:
You will strategically drive both the process, and the work with designers, writers, and researchers. You will integrate complex workstreams - championing accessibility, integrating deeply with design systems, and ensuring design excellence through engineering handoffs and QA. Connect the dots:
A true systems thinker, you will always have a line of sight to the big picture, constantly connecting the dots and identifying the root causes of problems not just treating the immediate symptoms. Champion Design Ops Excellence:
You will continuously refine operational processes, strengthen feedback and learning loops, lead the implementation of our long-term Design Operations strategy, and drive consistency across our embedded design operations practices. A Trusted Partner:
Teams you work with will see you as their reliable and trusted partner, acting as an advisor and as their design operations point of contact. About You
You thrive at the intersection of design and process, and are passionate about building systems that improve how teams collaborate and create. You balance sophisticated problem-solving with operational execution and excel at empowering individuals to grow and succeed in their roles. Qualifications
Proven experience as a people manager in a design team working on diverse projects Strong communication skills, with the ability to articulate concepts and rationale clearly and persuasively to varied audiences A shown history of fostering operational excellence, tooling implementation, and scaling efficient processes An ability to collaborate with Product Management, Engineering, and other collaborators to deliver effective solutions An in-depth understanding of best-in-class design processes that deliver quality user experiences, with a proactive approach to identifying and addressing areas for improvement #LI-LF1
Please refer to ourCandidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each roles base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIEs top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more. The estimated base pay range for this role is listed below. $169,500 - $254,300 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Have you ever worked for a Sony company previously? * Select... Are you authorized to work in the United States? * Select... Will you now, or in the future, require sponsorship to work in the United States? * Select... Will you need relocation assistance to work at this role's specified location? * Select... Are you related to, or in a close personal relationship with, anyone who currently works for SIE or any SIE-affiliated studios? (This includes spouses, domestic partners, and significant others.) * Select... If yes, please state their name, the department or studio they work for, and their job title (if you know it). By selecting "Yes", I am certifying that, to the best of my knowledge, the information I have provided in this employment application is true and correct. * Select... US Voluntary Demographic Question
Voluntary Self-Identification Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.
This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a protected veteran under United States law if any of the following apply to you: Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. #J-18808-Ljbffr