Senior/Principal Product Manager - Platform
Senior/Principal Product Manager - Platform
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The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a business need and represents a viable business opportunity. You will work alongside our team of world class product managers, engineers, data scientists, marketers, UI/UX designers, and storefront team to own our new (soon to launch) mobile app. Responsibilities include defining and executing the customer’s post-order, self-service, and customer service product experience; developing and actively maintaining product roadmap to improve product in ways that have the biggest impact on company KPIs; working cross-functionally with business, UI/UX, data science, engineering, and other product leaders to prioritize development work and achieve roadmaps across different functional areas; developing innovative ways to use AI to improve both the customer’s experience and the CS team’s experience; being the scrum master and product owner (define stories and detailed specifications) in engineering sprints; managing risks in execution and scrappily unblocking team to reach goals; defining and monitoring KPIs, making quick adjustments to ensure strong performance. Requirements include overall 6+ years of experience with at least 3 years in product management role for ecommerce, marketplace, or other transactional products; track record of growth in prior roles; proven ability to influence cross-functional teams without formal authority; demonstrated success in defining and launching excellent products; strong analytical skills in leveraging data to drive product decisions and improve metrics; deep user empathy and understanding of user experience requirements; excellent written and verbal communication skills; capable of tackling ambiguous problems; proficiency in SQL to independently analyze data, uncover customer insights, and monitor key performance metrics; experience working in a high growth consumer business, whether eCommerce or other industries; experience working with geographically dispersed teams.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Product Management and MarketingIndustries
Retail
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