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Nexthink

Client Specialist

Nexthink, Boston, Massachusetts, us, 02298

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2 days ago Be among the first 25 applicants Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to enable IT to move from reactive problem solving to proactive optimization, Nexthink helps over 1,200 customers deliver better digital experiences to more than 15 million employees. The company is dual headquartered in Lausanne, Switzerland, and Boston, Massachusetts, with 9 offices worldwide. Job Description We are seeking a motivated and dynamic

Client Specialist

to support and grow new business opportunities. In this role, you will lead and coordinate activities across various departments, ensuring alignment of skills and resources to achieve business goals. Key Responsibilities: Lead and coordinate pre-sales activities, professional services, service delivery managers, customer success, marketing, and functional leaders to drive success. Prospect, identify, qualify, and build a robust sales pipeline. Develop and execute a strategic account plan focused on business outcomes within your territory. Maintain a high-touch, trusted advisor relationship with customers, establishing and nurturing trust. Collaborate with Nexthink’s partners to enhance service delivery within your territory. Manage tactical business while investing in larger, long-term strategic opportunities. Conduct negotiations with a focus on mutual benefits, including contract management and pricing. Develop and maintain accurate quarterly and annual revenue forecasts for your accounts. Embody our core values: We are one team, We are positive, We keep growing, and We get things done! Qualifications 2+ years of experience as an inside sales representative in a fast-paced SaaS environment. Proven success in sales with a strong track record. Expertise in Sales Cadence Optimization. Exceptional relationship-building skills. Strong understanding of Microsoft Office Suite. CRM expertise (Gainsight preferred). Ability to quickly learn and understand Nexthink product offerings. Excellent interpersonal communication skills. Additional Information We are a diverse team of 900+ employees across 21 countries, speaking 70+ languages. We value actions over words regarding diversity, equity, inclusion, and belonging. Nexthinkers come from all walks of life and are committed to creating innovative solutions for the modern digital employee experience. Total Rewards @ Nexthink Our comprehensive benefits include base salary, potential bonuses or commissions, and equity. US employees enjoy 100% covered health, dental, vision, life insurance, disability, and accidental coverage. Additional benefits include flexible hours, unlimited vacation, hybrid work, professional training, parental leave, 401(k) with company match, and referral bonuses. Base salary ranges depend on country, role, experience, and skills. Specific ranges are discussed during the hiring process. Seniority level

Mid-Senior level Employment type

Full-time Job function

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