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SAP IS-U CRM Consultant - Miami, FL /Onsite

Jobs via Dice, Miami, Florida, us, 33222

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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, ASCII Group LLC, is seeking the following. Apply via Dice today!

Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : SAP IS-U CRM Consultant

Location : Miami, FL /Onsite

Relevant Experience (in Yrs.): 10 + years

Detailed Job Description.

Analyze client business processes and requirements to develop tailored Customer service solutions.

In-depth understanding of SAP Customer Service Project Life Cycle in pre and post go live activities

In-depth understanding of data replication between CRM solution and SAP S4HANA IS-U

Hand on experience configuring and testing of Customer service Cloud Utilities solution to ensure they are aligned with business requirements

Hands on expertise in business process document/functional specs write-up; configure the system and problem solving

Collaborate with cross-functional teams both internal and external, including developers and offshore teams

Hand-on experience in configuring SAP S4HANA IS-U for system integration with external CRM solutions.

Good understanding of utility business process, especially in customer service: customer interaction, account identification and MIMO (move-in and move-out) process.

Hands-on experience writing specifications for workflows for the MIMO process and other customer service interactions.

Minimum of one green field end-to-end SAP CRM 7.X Utilities implementation

Must Have Skills:

Setup of Direct Debit Payments

Experience in application maintenance & implementation projects, primarily in ISU CRM Projects

Experience in setup of Org Structure, GL setup & Integration

Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office:

Ext. 104; Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email: Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Customer Relationship Management Consultant” roles.

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