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Compunnel Inc.

Lead UX Content Designer

Compunnel Inc., Atlanta, Georgia, United States, 30383

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JD: Client is seeking a Senior Content Designer to join our product design team. In this role, you will focus on shaping the in-app content experience—ensuring the right information appears at the right time to guide users through their tasks. Unlike visual designers, your craft is the words: clear, purposeful, user-centered content that works together with design to create intuitive digital experiences. This is a senior-level role where you'll be expected to hit the ground running with minimal onboarding to content design practices. If you have a background in

UX writing , content strategy, or enterprise-level product design, you'll thrive here. Be part of a growing content design practice that has a strong seat at the product design table. Hybrid flexibility: 3 days onsite in New York (Chelsea), , or New Jersey offices (days are flexible week to week). Opportunity to convert from contract to a full-time role with strong long-term career growth . What You'll Do Write and structure in-app product content ( UX copy, microcopy, error messages, onboarding flows, task guidance ). Partner closely with

product designers, researchers, and product managers to shape end-to-end experiences . Translate complex processes ( finance, HR, healthcare, or other regulated industries ) into user-friendly, task-oriented content. Apply content strategy principles to ensure

consistency, clarity, and scalability

across products. Contribute to

content standards, guidelines, and governance . Present and walk

stakeholders

through your

portfolio and design

process. Participate in discovery through delivery, balancing user needs with business goals. What We're Looking For 5+ years of experience in

content design ,

UX writing , or product

content strategy

( enterprise experience strongly preferred ). Portfolio that demonstrates in-app product content (not just marketing) with examples of discovery-to-delivery work. Experience in regulated industries (fintech, healthcare, HR/payroll, etc.) is highly desirable. Strong collaboration skills: comfortable working " tied at the hip ” with designers and cross-functional partners. Ability to independently manage and prioritize multiple projects. Background in technical writing with transition to

UX content design

is acceptable if portfolio shows recent product focus. Bootcamp or certification in

UX writing/design

(e.g.,

Georgia Tech UX Bootcamp, Content Collective, Nielsen Norman Group ) a plus. Bonus: experience with conversational

design, chat,

or

AI-driven interfaces

( icing on the cake, not required ). Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Industries IT Services and IT Consulting and Engineering Services Referrals increase your chances of interviewing at Compunnel Inc. by 2x Get notified about new User Experience Designer jobs in

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