Capistrano Valley Toyota
Service Business Development Center (BDC) Representative
Capistrano Valley Toyota, San Juan Capistrano, California, United States, 92675
Service Business Development Center (BDC) Representative
Join to apply for the
Service Business Development Center (BDC) Representative
role at
Capistrano Valley Toyota Service Business Development Center (BDC) Representative
4 months ago Be among the first 25 applicants Join to apply for the
Service Business Development Center (BDC) Representative
role at
Capistrano Valley Toyota Get AI-powered advice on this job and more exclusive features. The
Service Business Development Center (BDC) Representative
answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
1+ years' experience required (sales experience preferred). 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc) a PLUS! Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Automotive experience a PLUS! Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator Bilingual a PLUS! Follow up with prospective customers in response to their email on our website. Coordinates questions and issues with the appropriate department personnel. Provides administrative assistance as needed Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed, Receive all inbound service calls and coordinate schedules of service advisors and service appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Provide service or sales management information by completion reports. Attend Training Sessions and Meetings as required. Follow all company policies and procedures. Performs other duties as assigned Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors Support on-line customers by setting appointments.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Capistrano Valley Toyota by 2x Sign in to set job alerts for “Business Development Center Representative” roles.
Irvine, CA $60,000.00-$75,000.00 2 weeks ago Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Santa Ana, CA $65,000.00-$70,000.00 1 month ago Newport Beach, CA $80,000.00-$150,000.00 1 week ago Business Development Representative (BDR)
Irvine, CA $67,400.00-$74,700.00 2 weeks ago Business Development Center (BDC) Representative
Business Development Representative - Freight Brokerage - BDR
Business Development Representative (BDC)
Irvine, CA $60,000.00-$80,000.00 1 month ago Business Development Representative (Mental Health)
Business Development Representative (BDC)
Newport Beach, CA $60,000.00-$80,000.00 1 month ago Irvine, CA $70,000.00-$80,000.00 2 weeks ago Mission Viejo, CA $70,000.00-$120,000.00 1 month ago Irvine, CA $80,000.00-$250,000.00 2 weeks ago Healthcare Business Development Representative
Business Development Representative Urgent Care
Toyota Place - BDC Representative - Service
Onsite HOA Associate Manager- Northern San Diego County
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Service Business Development Center (BDC) Representative
role at
Capistrano Valley Toyota Service Business Development Center (BDC) Representative
4 months ago Be among the first 25 applicants Join to apply for the
Service Business Development Center (BDC) Representative
role at
Capistrano Valley Toyota Get AI-powered advice on this job and more exclusive features. The
Service Business Development Center (BDC) Representative
answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
1+ years' experience required (sales experience preferred). 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc) a PLUS! Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Automotive experience a PLUS! Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator Bilingual a PLUS! Follow up with prospective customers in response to their email on our website. Coordinates questions and issues with the appropriate department personnel. Provides administrative assistance as needed Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed, Receive all inbound service calls and coordinate schedules of service advisors and service appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Provide service or sales management information by completion reports. Attend Training Sessions and Meetings as required. Follow all company policies and procedures. Performs other duties as assigned Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors Support on-line customers by setting appointments.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Capistrano Valley Toyota by 2x Sign in to set job alerts for “Business Development Center Representative” roles.
Irvine, CA $60,000.00-$75,000.00 2 weeks ago Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Santa Ana, CA $65,000.00-$70,000.00 1 month ago Newport Beach, CA $80,000.00-$150,000.00 1 week ago Business Development Representative (BDR)
Irvine, CA $67,400.00-$74,700.00 2 weeks ago Business Development Center (BDC) Representative
Business Development Representative - Freight Brokerage - BDR
Business Development Representative (BDC)
Irvine, CA $60,000.00-$80,000.00 1 month ago Business Development Representative (Mental Health)
Business Development Representative (BDC)
Newport Beach, CA $60,000.00-$80,000.00 1 month ago Irvine, CA $70,000.00-$80,000.00 2 weeks ago Mission Viejo, CA $70,000.00-$120,000.00 1 month ago Irvine, CA $80,000.00-$250,000.00 2 weeks ago Healthcare Business Development Representative
Business Development Representative Urgent Care
Toyota Place - BDC Representative - Service
Onsite HOA Associate Manager- Northern San Diego County
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr