Polaris Law Group, LLC
Job Description
Job Description
Lead with purpose. Operate with precision. Grow with us.
At Polaris Estate Planning and Elder Law, we help families navigate life’s most important transitions—protecting what matters most with clarity, compassion, and confidence. As we grow, we’re searching for an experienced
Operations Manager
who will be the engine behind our people, processes, and performance. This is a key leadership position that ensures our systems run smoothly, our team performs at a high level, and clients experience excellence at every turn.
Compensation:
$70,000 Responsibilities:
What You’ll Do You’ll work closely with the firm’s owner and leadership team to manage day-to-day business operations and support the firm’s strategic growth. Your responsibilities will include: Workflow & Case Progress : Ensure matters move efficiently through the pipeline, deadlines are met, and no detail falls through the cracks. Staff Oversight & Team Leadership : Supervise non-attorney team members, support professional development, and lead hiring, onboarding, and performance management efforts. Systems & Procedures : Create, document, and optimize firm-wide policies, procedures, and workflows—and make sure they’re followed. Vendor & Tech Management : Coordinate with bookkeepers, IT, marketing, and other vendors; oversee the performance of tools like case management and CRM platforms. Payroll & HR Admin : Verify timekeeping, manage PTO and benefits, and assist with compliance and team morale. Reporting & KPIs : Generate dashboards and status reports to track firm performance and help drive data-informed decisions. Culture Champion : Promote a positive, accountable, and client-focused team environment in alignment with Polaris values.
What It’s Like to Work Here We’re more than just a law firm. We’re a
mission-driven team
that believes in doing great work while living great lives. At Polaris, you’ll find: Clear goals and structure
– so you know how to win each day. A team-first environment
– where people take ownership and lift each other up. Growth opportunities
– to develop professionally and personally. A real impact
on the lives of clients and families across Missouri.
Qualifications:
What We’re Looking For Must-haves: Proven operations or leadership experience (legal setting preferred) Supervisory experience with a team of 5+ people Strong project management and organizational skills Comfort with technology and operational systems (CRM, CMS, reporting tools, etc.) High emotional intelligence and communication skills Passion for improving processes, solving problems, and making systems run better Bonus points for: Prior experience in estate planning, elder law, or legal services Familiarity with recruiting, hiring, or HR systems A knack for building culture and inspiring teams to perform at their best
About Company We’re an established, forward-thinking law firm with offices in
Creve Coeur
and
St. Charles, Missouri , representing clients in Missouri and Illinois. We help families protect what matters most through strategic estate planning and elder law services. Our firm is successful, profitable, and poised for growth. Benefits Supportive, client-focused team that values work-life balance. Opportunity to make a direct impact, helping families protect their homes, assets, and legacies. Professional growth—work alongside experienced attorneys in a boutique law firm environment. Competitive compensation package including 401(k) with employer match, health insurance, paid time off, and more.
Job Description
Lead with purpose. Operate with precision. Grow with us.
At Polaris Estate Planning and Elder Law, we help families navigate life’s most important transitions—protecting what matters most with clarity, compassion, and confidence. As we grow, we’re searching for an experienced
Operations Manager
who will be the engine behind our people, processes, and performance. This is a key leadership position that ensures our systems run smoothly, our team performs at a high level, and clients experience excellence at every turn.
Compensation:
$70,000 Responsibilities:
What You’ll Do You’ll work closely with the firm’s owner and leadership team to manage day-to-day business operations and support the firm’s strategic growth. Your responsibilities will include: Workflow & Case Progress : Ensure matters move efficiently through the pipeline, deadlines are met, and no detail falls through the cracks. Staff Oversight & Team Leadership : Supervise non-attorney team members, support professional development, and lead hiring, onboarding, and performance management efforts. Systems & Procedures : Create, document, and optimize firm-wide policies, procedures, and workflows—and make sure they’re followed. Vendor & Tech Management : Coordinate with bookkeepers, IT, marketing, and other vendors; oversee the performance of tools like case management and CRM platforms. Payroll & HR Admin : Verify timekeeping, manage PTO and benefits, and assist with compliance and team morale. Reporting & KPIs : Generate dashboards and status reports to track firm performance and help drive data-informed decisions. Culture Champion : Promote a positive, accountable, and client-focused team environment in alignment with Polaris values.
What It’s Like to Work Here We’re more than just a law firm. We’re a
mission-driven team
that believes in doing great work while living great lives. At Polaris, you’ll find: Clear goals and structure
– so you know how to win each day. A team-first environment
– where people take ownership and lift each other up. Growth opportunities
– to develop professionally and personally. A real impact
on the lives of clients and families across Missouri.
Qualifications:
What We’re Looking For Must-haves: Proven operations or leadership experience (legal setting preferred) Supervisory experience with a team of 5+ people Strong project management and organizational skills Comfort with technology and operational systems (CRM, CMS, reporting tools, etc.) High emotional intelligence and communication skills Passion for improving processes, solving problems, and making systems run better Bonus points for: Prior experience in estate planning, elder law, or legal services Familiarity with recruiting, hiring, or HR systems A knack for building culture and inspiring teams to perform at their best
About Company We’re an established, forward-thinking law firm with offices in
Creve Coeur
and
St. Charles, Missouri , representing clients in Missouri and Illinois. We help families protect what matters most through strategic estate planning and elder law services. Our firm is successful, profitable, and poised for growth. Benefits Supportive, client-focused team that values work-life balance. Opportunity to make a direct impact, helping families protect their homes, assets, and legacies. Professional growth—work alongside experienced attorneys in a boutique law firm environment. Competitive compensation package including 401(k) with employer match, health insurance, paid time off, and more.